Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VERA(QINGYU) Ma

Summary

Psychology student with experiences in psychology-related fields. A versatile team player dedicated and hard working with a passion for psychology and counselling. Adept in faster learning and growing within an organisation.

Overview

7
7
years of professional experience

Work History

Honours Project

Perception Lab (professor Derek Arnold)
02.2023 - 11.2023
  • Designed experiments to investigate impact of overt attention on visual sensitivity and perceived duration under three distinct conditions using oddball effect.
  • Managed and allocated participants for the experiment, processed data collection, and conducted data analysis.
  • Fostered effective communication and teamwork skills in a fast-paced research environment.

Assistant

Tsinghua University Positive Psychology Program
06.2019 - 08.2019
  • Reviewed positive psychology journals, translated them into Chinese, and collaborated with the team to edit and publish them on social media platforms.
  • Handled client booking intake and management, provided assistance to therapists regarding time management and client profiles.
  • Welcomed guests with friendliness and professionalism.

Personal Support Worker

Private Clients
06.2017 - 10.2018
  • Worked closely with client, provided daily living support, including help around home and staying active in their community.
  • Engaged patient in meaningful conversation, socialization, and activity while providing personal assistance.
  • Built strong relationship with client to deliver emotional support and companionship.

Retail Sales Associate Cashier

Fruity Capers & Deli
11.2022 - 12.2023
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Supported inventory management efforts to maintain precise stock levels and ensure timely product replenishment.

Education

Benowa State High School
Gold Coast, QLD
11.2018

Bachelor of Psychological Science (Honours) -

University of Queensland
Brisbane, QLD
11.2023

Master of Counselling -

University of Queensland
Brisbane, QLD
11.2025

Skills

  • Completed counselling training Program in Institute of Psychology, CAS
  • Proven ability to effectively communicate with both clients and professionals, providing exceptional customer service
  • Experienced with Microsoft Office software (capable of quickly learning other computer systems)
  • High attention to detail and advanced telephone skills and writing skills
  • Ability to work effectively and flexibly as part of a team, also have multi-task ability and act in a quick and efficient manner
  • Able to design research studies, collecting data, analysing data using statistical software, and presenting findings in clear and concise manner

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Honours Project

Perception Lab (professor Derek Arnold)
02.2023 - 11.2023

Retail Sales Associate Cashier

Fruity Capers & Deli
11.2022 - 12.2023

Assistant

Tsinghua University Positive Psychology Program
06.2019 - 08.2019

Personal Support Worker

Private Clients
06.2017 - 10.2018

Benowa State High School

Bachelor of Psychological Science (Honours) -

University of Queensland

Master of Counselling -

University of Queensland
VERA(QINGYU) Ma