Verena Sperl
Melbourne,VIC
Summary
25-year-old energetic hospitality professional with strong experience in cafés, hotels and events, known for delivering warm customer service in high-volume settings. Passionate about food culture, teamwork and creating memorable guest experiences. Quick to learn, reliable under pressure and excited to bring positivity and efficiency to a vibrant gelato shop environment.
Overview
8
8
years of professional experience
Work History
Marketing Assistant / Brand Activation Support
Porsche
Austria , Saltzburg
04.2025 - 11.2025
Supported marketing and brand activation at motorsport events, contributing to event planning, onsite coordination, and guest engagement while representing a premium automotive brand.
Service Staff / Barista
Café Tortelier
Austria , Salzburg
10.2022 - 10.2024
Provided high-volume food and beverage service in a fast-paced café environment, including barista duties, cash handling, customer service, and coordination during peak periods. Supported daily operations while maintaining strong service standards and teamwork.
Hospitality Service Staff
Hotel Cool Mama
Austria, Salzburg
08.2020 - 10.2020
Provided à-la-carte breakfast service, order taking, and guest assistance in a high-volume hotel environment. Ensured smooth service operations, supported team coordination, and maintained high hospitality standards during busy periods.
Event Staff
Chaka2 GmbH
Austria, Salzburg
01.2019 - 12.2019
Supported event logistics including setup and breakdown, equipment handling, guest assistance, and onsite coordination at large-scale events.
Service Staff
Restaurant “Zum Goldenen Elefanten”
Salzburg, Austria
07.2017 - 09.2017
Provided table service, order taking and guest assistance in a restaurant setting. Ensured smooth service flow, upheld hygiene standards and supported the team during peak dining hours.
Education
Bachelor of Science - Business Economics
Johannes Kepler University
Linz, Austria06-2023
Master of Science - Business Management
Johannes Kepler University
Linz, Austria09-2025
High School Diploma -
HLW Neumarkt Am Wallersee
Salzburg07-2022
Skills
- Warm, Engaging Customer Service & Guest Interaction
- Food Handling, Hygiene & Safety Standards
- Front-of-House Service in High-Volume Hospitality Settings
- POS Systems & Fast, Accurate Cash Handling
- Speed, Precision & Attention to Detail
- Team Collaboration & Clear Service Communication
- Reliability, Punctuality & Strong Hospitality Mindset
- Multilingual Communication (German – Native English – C1 Italian & Spanish – Basic)
- Physical Stamina for Long Shifts & Peak Hours
- Cleanliness, Organisation & Workflow Efficiency
Timeline
Marketing Assistant / Brand Activation Support
Porsche
04.2025 - 11.2025
Service Staff / Barista
Café Tortelier
10.2022 - 10.2024
Hospitality Service Staff
Hotel Cool Mama
08.2020 - 10.2020
Event Staff
Chaka2 GmbH
01.2019 - 12.2019
Service Staff
Restaurant “Zum Goldenen Elefanten”
07.2017 - 09.2017
Bachelor of Science - Business Economics
Johannes Kepler University
Master of Science - Business Management
Johannes Kepler University
High School Diploma -
HLW Neumarkt Am Wallersee