Summary
Overview
Work History
Education
Skills
Timeline
Generic

Verity Elliott

Sunshine Coast,QLD

Summary

Accomplished Store Manager at Sibley Catering Equipment, adept in customer relations and problem-solving. Enhanced store operations by optimizing inventory control and resolving customer complaints, boosting satisfaction by 20%. Proven ability to lead teams effectively, fostering a positive work environment. Skilled in multitasking and organization, ensuring seamless operations and exceptional service delivery.

Overview

10
10
years of professional experience

Work History

Store Manager

Sibley Catering Equipment
06.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Junior Pilot

Katherine Helicopters
03.2024 - 06.2024
  • Increased flight safety by consistently performing thorough pre-flight inspections and addressing potential issues.
  • Demonstrated exceptional teamwork abilities through collaboration with fellow pilots, flight attendants, maintenance personnel, and other aviation professionals in providing seamless service for passengers and efficient flight operations.
  • Collaborated with co-pilots on decision-making processes during high-stress situations, mitigating risks and maintaining a calm environment.
  • Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government and company regulations.

Senior Floor Staff

Mosconi
06.2023 - 03.2024
  • Prevented loss of merchandise by monitoring inventory levels and promptly reporting any discrepancies to management.
  • Assisted in training new staff members, sharing best practices for effective customer interactions and sales techniques.
  • Served as a knowledgeable resource for both staff and customers regarding product details or store policies.
  • Coordinated closely with other departments to ensure seamless event execution resulting in positive guest experiences.

Assistant Manager

The Booroodabin Bowls
07.2015 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Education

Diploma - Aviation

AIRWORK AVIATION
Caboolture, QLD
12-2022

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Timeline

Store Manager

Sibley Catering Equipment
06.2024 - Current

Junior Pilot

Katherine Helicopters
03.2024 - 06.2024

Senior Floor Staff

Mosconi
06.2023 - 03.2024

Assistant Manager

The Booroodabin Bowls
07.2015 - 06.2023

Diploma - Aviation

AIRWORK AVIATION

Similar Profiles

CREATE PROFILE
Verity Elliott