Verna Genosolango
Dee Why,NSW
Summary
Energetic, dedicated, and flexible fresh graduate pharmacy student who has developed to be responsible in every task that I take. I possess a strong communication skill as I work part-time and full time in our small food business . Excellent in working with others to share my various skill and to achieve a customer satisfaction with my work and presentation. Have the ability to improve in working environment and a fast learner to achieve the objectives on time with excellence.
Overview
8
8
years of professional experience
Work History
Food Service Supervisor
Senia's Refreshment (Family Business)
08.2018 - 05.2023
- Kept guest and work areas clean, organized and sanitized per established standards.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
Pharmacy Intern
Pharmacy Preceptor’s Guild Of The Philippines
02.2022 - 04.2022
- Taking notes about the law in pharmacy
- Practices how to determine the misconduct in business.
- Followed department policies, procedures and best practices for pharmacy operations.
- In charge of quality testing of medication
- Monitored inventory levels and notified pharmacist of items requiring reorder.
Pharmacy Intern
MERCURY DRUG CORPORATION
08.2021 - 11.2021
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Provided friendly customer service at drop-off and pick-up counters.
- Counseled patients on new medications and OTC products.
- Compounded and prepared products.
- Discussed medical histories with patients to provide most effective medical advice.
Pharmacy Intern
ISPE Philippines, Unilab Inc.and PiVOT
07.2021 - 08.2021
- Explored new technologies and approaches to streamline processes.
- Supported with creating project marketing materials to promote services.
- Checking and learning how manufacturing works
- Practicing proper hygiene
Service Crew Member
Senia's Refreshment (Family Business)
04.2015 - 08.2018
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Kept customers and crew areas organized.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Stocked shelves to organize aisles in assigned department.
- Assisted in dining room by removing soiled dishes during meal service and transporting to kitchen for washing.
Education
Bachelor of Science - Pharmacy
University of Santo Tomas
Manila, Philippines06.2022
Skills
- Customer Needs Assessments
- Optimal Inventory Levels
- Customer Service
- Brand Loyalty
- Staff Supervision
- Serve Customers
- Quality Control
- Organize Supplies
- Proper Storage Procedures
- Professional Relationships
- Active Listening
- Safe Work Practices
- Counting Money
Timeline
Pharmacy Intern
Pharmacy Preceptor’s Guild Of The Philippines
02.2022 - 04.2022
Pharmacy Intern
MERCURY DRUG CORPORATION
08.2021 - 11.2021
Pharmacy Intern
ISPE Philippines, Unilab Inc.and PiVOT
07.2021 - 08.2021
Food Service Supervisor
Senia's Refreshment (Family Business)
08.2018 - 05.2023
Service Crew Member
Senia's Refreshment (Family Business)
04.2015 - 08.2018
Bachelor of Science - Pharmacy
University of Santo Tomas
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