Summary
Overview
Work History
Education
Skills
Timeline
Generic

VERNOR JAMES BUENSUCESO

Wright,ACT

Summary

Experienced in problem-solving, with strong communication skills and a passion for learning. Ready to contribute to team success and achieve positive results. Committed to supporting organizational goals with dedication and a positive mindset.

Overview

12
12
years of professional experience

Work History

Social and Community Worker

Johnny H Canberra, DS1 Aged Care and Disability Support
02.2023 - Current
  • Provides quality services to different people with disabilities. Working collaboratively with families, stakeholders and external providers to ensure excellent service provision.
  • Keeps everything in order with accurate client records and documentation including shift progress notes and incident reports.
  • Supports with medical appointments, community outings and social activities as well as administering medication and keeps watchful eye on health conditions.

Domestic Services Officer

Calvary John James Hospital, ACT
10.2021 - 04.2023
  • Ensures food safety and hygiene practices, proper food handling techniques and excellent customer service skills.
  • Familiarity with equipment operation, cleaning and sanitation procedures.
  • Delivering meals to patients and ensuring they are served according to established schedules, collecting used trays and assisting with meal service

Commis Chef

Park Hyatt Hotel
02.2017 - 05.2020
  • Maintains food safety and hygiene standards, Inspect supplies, equipment, and work areas for cleanliness and functionality.
  • Supports the Head Chef, Sous Chef and broader kitchen team to ensure food preparation is technically correct, cost effective and in line with budgets.
  • Monitors food quality at all stages of preparation to meet standards
  • Rotating stock, ordering and maintaining food stock, food portion control and waste

Customer Service Executive

The Orchard Residences / Paya Lebar Square Singapore, Knight Frank Estate Management Pte Ltd
01.2013 - 12.2016
  • Provides exceptional guest services and support which includes greeting and welcoming, information and recommendations, reservations and bookings, special requests, transportation ang luggage assistance.
  • Managing mail, messages and deliveries for guests.
  • Addressing guest concerns and complaints effectively and ensuring the safety and security of guests.

Education

Certificate III - Individual Support

Australian Community and Management College
02.2024

Diploma - Hospitality

Canberra Institute of Technology
01.2018

Certificate IV - Commercial Cookery

Canberra Institute of Technology
01.2018

Certificate III - Commercial Cookery

Canberra Institute of Technology
01.2017

Bachelor of Science - Hospitality Management

Colegio De San Juan De Letran
01.2011

Skills

  • Strong ability to promote superior quality customer service
  • Strong verbal and written communication skills
  • effective organizational skills
  • Expertise in resolving escalated customer service issues

Timeline

Social and Community Worker

Johnny H Canberra, DS1 Aged Care and Disability Support
02.2023 - Current

Domestic Services Officer

Calvary John James Hospital, ACT
10.2021 - 04.2023

Commis Chef

Park Hyatt Hotel
02.2017 - 05.2020

Customer Service Executive

The Orchard Residences / Paya Lebar Square Singapore, Knight Frank Estate Management Pte Ltd
01.2013 - 12.2016

Diploma - Hospitality

Canberra Institute of Technology

Certificate IV - Commercial Cookery

Canberra Institute of Technology

Certificate III - Commercial Cookery

Canberra Institute of Technology

Certificate III - Individual Support

Australian Community and Management College

Bachelor of Science - Hospitality Management

Colegio De San Juan De Letran

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VERNOR JAMES BUENSUCESO