Veronica Alderman
Davoren Park,Australia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Cleaner
Tip Top Bakery
08.2023 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Provided assistance to other staff members with cleaning of difficult areas.
Customer Service Officer
On The Run
02.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Increased customer retention with prompt follow-ups on pending issues and proactive problem-solving strategies.
Production Worker
Mayne Pharma
02.2023 - 08.2023
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Customer Service Officer
SA Quality Meats
01.2019 - 02.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.
- Rotates and stocks meat, poultry and seafood products to ensure freshness, quality, selection and adequate supply to meet customer demands.
Production Worker
Kalleski Meats
01.2014 - 06.2018
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
Service Deli Assistant
Foodland
01.2012 - 04.2013
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Butcher Shop Assistant
Gawler River Cattle & Co
09.2008 - 01.2012
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Completed inventory counts, reordered stock and removed expired items from supply.
- Cut meats to customer specifications and answered questions about specialty products.
- Managed efficient cash register operations.
Education
High School Diploma -
Para Hills West High School
Para Hills2008
Skills
- Forklift Operator Certification
- POS Systems and Ordering Platforms
- Equipment Troubleshooting and Maintenance
- Heavy Equipment Operation
- Warehouse Logistics
- Pallet Jacks
- Heavy Lifting
- Picking and Packing
- Health and Safety Regulations
Timeline
Cleaner
Tip Top Bakery
08.2023 - Current
Customer Service Officer
On The Run
02.2023 - Current
Production Worker
Mayne Pharma
02.2023 - 08.2023
Customer Service Officer
SA Quality Meats
01.2019 - 02.2023
Production Worker
Kalleski Meats
01.2014 - 06.2018
Service Deli Assistant
Foodland
01.2012 - 04.2013
Butcher Shop Assistant
Gawler River Cattle & Co
09.2008 - 01.2012
High School Diploma -
Para Hills West High School
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