Veronica Benitez Jaut
Adelaide,SA
Summary
Dynamic and results-oriented professional with a proven track record at Guzman Y Gomez, enhancing customer satisfaction through exceptional service and active listening. Excelled in multitasking and prioritizing work tasks, significantly improving order accuracy at Tridel Core Pty. Demonstrates strong reliability and a customer-focused approach, adept in policies and procedures with a keen eye for detail and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Guzman Y Gomez
09.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Picker Packer
Tridel Core Pty
07.2021 - 10.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
Cleaning Supervisor
Telstra
09.2020 - 10.2022
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Education
Certificate IV - Age Care
Mercury College
Adelaide, SA10.2024
Certificate III - Individual Support (Ageing And Disability)
Edustep
Adelaide, SA07.2024
Skills
- Reliability and punctuality
- Customer Relations
- Active Listening
- Social Perception
- Policies and Procedures
- Work Task Prioritization
- Patience and composure
- Customer Focus
Certification
- Certified First Aid
- Certified CPR
- Certified Manual handling
- Certified RSA
- Certified Child Safe Environment
- Certified Domestic Violence Awareness
Additional Information
Full Work Rights
Full Australian Driver Licence
Own Vehicle
Flexible availability
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Customer Service Cashier
Guzman Y Gomez
09.2021 - Current
Picker Packer
Tridel Core Pty
07.2021 - 10.2022
Cleaning Supervisor
Telstra
09.2020 - 10.2022
Certificate IV - Age Care
Mercury College
Certificate III - Individual Support (Ageing And Disability)
Edustep
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