VERONICA FINETTO
Verona,Veneto
Summary
Reliable and customer-focused hospitality professional withstrong communication and multitasking skills. Experienced infast-paced environments, delivering excellent service, andadapting quickly to team and guest needs to ensure smoothoperations and high guest satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cinema Attendant
Multisala Rivoli
Verona, Veneto
06.2021 - Current
- Managed cinema operations, equipment setup, and security protocols.
- Delivered excellent customer service and handled ticket/concession sales.
- Enforced theater policies and provided film recommendations.
- Resolved complaints, processed transactions, and issued refunds.
Housekeeper
Various
Verona, Veneto
03.2022 - 11.2024
- Maintained cleanliness by dusting, vacuuming, and buffing floors.
- Managed trash disposal and organized multiple rooms efficiently.
- Cleaned windows, mirrors, and maintained housekeeping supplies.
- Reported maintenance issues and operated cleaning equipment proficiently.
- Ensured attention to detail and applied proper chemical usage for sanitizing.
Theatre Usherette
Teatro Stabile Verona
Verona, Veneto
10.2021 - 06.2022
- Handled cash, sold tickets, and processed payments.
- Greeted patrons, verified tickets, and assisted with seating and inquiries.
- Resolved complaints professionally and followed safety protocols.
- Communicated with customers about ticket availability and show times.
Children's Entertainer
Tennis Pineta 2018 A.S.D.
Verona, Veneto
06.2021 - 08.2021
- Managed children's activities, ensuring safety and engagement.
- Demonstrated patience, creativity, and multitasking skills.
- Interacted effectively with both children and adults.
- Maintained a fun, energetic atmosphere through games, music, and activities.
Flyer Distributor
Sintesi Promotions Srl
Verona, Veneto
04.2021 - 05.2021
- Ensured compliance with local laws and regulations for flyer distribution.
- Assessed and improved flyer delivery methods.
- Identified and placed flyers in effective locations.
Food and Beverage Attendant
Agriturismo Casa Rosa
Verona, Veneto
07.2018 - 11.2018
- Operated cash registers, processed payments, and handled change.
- Communicated effectively with customers and coworkers.
- Managed opening/closing duties and maintained a clean workspace.
- Multitasked efficiently under tight deadlines and managed supply inventory.
- Organized tables and prepared for guest arrivals.
Food and Beverage Attendant
Ristorante Greco Zorba
Pescantina, Veneto
03.2015 - 10.2018
- Communicated effectively with customers and coworkers.
- Operated cash registers and processed payments accurately.
- Resolved customer complaints professionally with solutions or alternatives.
- Followed safety and sanitation guidelines for food and beverage handling.
- Efficiently multitasked under tight deadlines.
Interior Design Intern
Stefania Arreda
Verona, Veneto
03.2018 - 05.2018
- Assisted with design projects and developed client concepts.
- Prepared service estimates and communicated with vendors.
- Gained knowledge of various design styles.
- Maintained accurate project records and used AutoCAD for detailed drawings.
Interior Design Intern
Stefania Arreda
Verona, Veneto
06.2017 - 07.2017
- Managed project timelines, budgets, and schedules.
- Built strong client relationships through exceptional service.
- Researched design trends in color, materials, and furniture.
- Created detailed drawings using AutoCAD.
Catering Attendant
Billy Paletta
Verona, Veneto
01.2011 - 12.2014
- Assisted in setting up and breaking down of catering events, including arranging tables, chairs and other decorations.
- Operated cash registers efficiently during peak times of business.
- Monitored stock levels of food items needed for upcoming events.
- Delivered exceptional customer service by anticipating guest needs before they arise.
- Utilized strong multitasking skills to serve customers in an efficient manner.
Babysitter
Various Families
Verona, Veneto
01.2011 - 12.2014
- Engaged children with games, crafts, and activities.
- Displayed patience and built trust with families.
- Provided attentive care, including feeding, bathing, and playtime.
- Planned activities to promote physical and emotional development.
Education
High School Diploma - undefined
Liceo Artistico di Verona
07.2018
Skills
- Computer literacy
- Attention to detail
- Conflict resolution
- Cash handling expertise
- Cleanliness maintenance
- Problem-solving abilities
- Customer service excellence
- Interpersonal skills
- Organizational skills
- Team collaboration
- Event coordination
- Emergency procedures
Certification
English - B2 Certificate
Personal Information
Hobbies: Interior Design, Cuisine, Travel, Horse-riding, Literature, Cinema, much more
Timeline
Housekeeper
Various
03.2022 - 11.2024
Theatre Usherette
Teatro Stabile Verona
10.2021 - 06.2022
Cinema Attendant
Multisala Rivoli
06.2021 - Current
Children's Entertainer
Tennis Pineta 2018 A.S.D.
06.2021 - 08.2021
Flyer Distributor
Sintesi Promotions Srl
04.2021 - 05.2021
Food and Beverage Attendant
Agriturismo Casa Rosa
07.2018 - 11.2018
Interior Design Intern
Stefania Arreda
03.2018 - 05.2018
Interior Design Intern
Stefania Arreda
06.2017 - 07.2017
Food and Beverage Attendant
Ristorante Greco Zorba
03.2015 - 10.2018
Catering Attendant
Billy Paletta
01.2011 - 12.2014
Babysitter
Various Families
01.2011 - 12.2014
High School Diploma - undefined
Liceo Artistico di Verona
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