Veronica Galindo
Werribee South,VIC
Summary
Results-driven administrative professional with 6 years of office experience, demonstrating exceptional multitasking abilities. Meticulous attention to detail and a proven track record of delivering tasks promptly and efficiently. Recognized for consistently exceeding expectations and maintaining a high level of accuracy in all administrative tasks.
Overview
8
8
years of professional experience
Work History
Operations Manager
All West Engineering
06.2017 - 03.2024
- Managed costs, budgeting billing and resolved financial discrepancies effectively through organisational management of account information using Xero and in-house software
- Appointment scheduling and itinerary coordination for employees and management
- In charge of accounts payable and account receivable
- Created an employment on/off-boarding process
- In charge of employment contract creation
- In charge of creating in-house policies e.g., tooling agreements
- Reviewed client contractual agreements
- Managed legal disputes
- Provided online training for employees in company and regulatory compliance requirements to promote conformance
- Kept files accurate and up to date to expedite payment processing
- Payroll
- Experience with managing a team of 15
Conveyancer
Sargeants Port Phillip
07.2016 - 05.2017
- Built professional relationships with purchasers and vendors
- Opened and prepared files for each client
- Gathered all required information in preparation for settlement
- Thoroughly prepared outgoings
- Reviewed, created and edited contracts for purchasers and vendors
- Minimized risk exposure through careful advice on property and contracts
- Resolved conflicts between parties to reach win-win solutions to disagreements and clarify misunderstandings
- Worked closely with brokers and bankers to ensure successful settlements
- Aided other conveyancers and lawyers with their files/clients
- Attended to office duties e.g., phone calls, filing, mailing
Sales Coordinator
Multi Channel Network
11.2015 - 06.2016
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Created effective marketing material to educate and engage prospective clients in sponsoring offerings
- Offered each customer top-notch, personal service, and customer satisfaction
- Displayed enthusiasm and delivered great service during client meetings
- Trained new sales employees on processes and closely monitored work to optimise productivity
Education
Master of Laws (Juris Doctor) - Law
Monash University
11-2020
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Inventory Management
- Project Management
- Operations Oversight
- Policies and procedures implementation
- Performance monitoring
- Customer Relationship Management
- Client Relations
- Procedure Development
Timeline
Operations Manager
All West Engineering
06.2017 - 03.2024
Conveyancer
Sargeants Port Phillip
07.2016 - 05.2017
Sales Coordinator
Multi Channel Network
11.2015 - 06.2016
Master of Laws (Juris Doctor) - Law
Monash University
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