Veronica Hanna
Warner,Qld
Summary
At A1 Dental Lab, excelled as a Dental Technician Assistant, enhancing patient experiences through exceptional chairside manners and empathetic communication. Demonstrated expertise in dental material, contributing to the precision crafting of dental prosthetics. Fostered a collaborative environment, significantly improving team efficiency and patient care through effective multitasking and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Technician Assistant
A1 Dental Lab
Brendale, Qld
01.2020 - Current
- Contributed to a positive work atmosphere by fostering teamwork, communication, and mutual respect among all staff members.
- Enhanced patient experience with effective chairside manner.
- Assisted in creating precise dental prosthetics through meticulous attention to detail when working alongside the Dental Technician.
- Streamlined communication between team members with detailed note-taking during appointments, facilitating better overall care for patients.
- Built trust with patients through empathetic listening skills, helping them feel at ease during their visits to the dentist office.
Education
HIgh School -
Northside Christian College
Everton Park, Qld01.2026
Primary School -
Stella Maris Qld
Maroochydore, QLD01.2026
Skills
- Dental material knowledge
- communication skills with the patient
- Mouthguard/retainer-making experience
- Patient Communication
- Multitasking
- Email experience (eg manager asking me to send an email to work practice letting them know that there job is on the way/delayed (apologising) (accepting work from email to send to dental machines)
- Customer Service
- Healthy teamwork with other fellow employees
Certification
2023 - Bronze (4) and Silver (1) Academic award
2023 - Middle School Graduation Certificate
2024 - currently studying a Certificate II in hospitality
2024 - currently studying a Certificate I in Visual Arts - CUA10320
Additional Information
Experience is fundraising
- 2019 - Gymnastics fundraiser for Maroochy Beach Gym (Sunshine Coast)
- 2020 - Church Fundraiser - sold quality toys for children to earn money for my Church Saint Mark and Saint George, Coptic Orthodox Church
- 2023 - School Fundraiser $368 (selling homemade brownies, cupcakes and cookies) (partnership)
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Current School Subjects:
Mathematical Methods
English
Science
History
Certificate I in Visual Arts
Certificate II in Hospitality
Timeline
Dental Technician Assistant
A1 Dental Lab
01.2020 - Current
HIgh School -
Northside Christian College
Primary School -
Stella Maris Qld