Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Veronica IOSUA

AINTREE,VIC

Summary

Through my limited working experience, I have become a dynamic and adaptable professional with a proven track record at PEGS Hockey Club and Melton Hockey club excelling in customer service and problem-solving. I am known for fostering strong relationships and motivating clients, by leveraging excellent communication skills and attention to detail to create supportive environments. I am committed to personal and professional growth as well as portray effective time management skills. Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I believe I am an organized and dependable candidate successful at managing multiple priorities with great time management skills. My willingness to take on added responsibilities to meet team goals is important to me. Even when faced with difficult situations I manage to maintain a positive attitude and believe that if given the opportunity I can prove what a great decision you have made.

Overview

2
2
years of professional experience

Work History

Canteen duty

Sporting Club
04.2024 - 07.2025
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.

Junior hockey coaching

Sporting Club
04.2023 - 06.2025
  • Assisted head coach in creating effective practice plans for skill development and overall improvement.
  • Encouraged clients to find creative solutions to problems and maintain motivation.
  • Assisted clients in setting and achieving personal and professional goals.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Developed training methods to build skills for different ages and ability levels.
  • Evaluated individual player strengths and weaknesses to develop personalized growth plans.
  • Mentored junior athletes, providing guidance on personal development, goal setting, and time management skills.


Babysitter

Family
02.2023 - 11.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Implemented reward system for chores and homework, motivating positive behavior.

Education

No Degree - Health And Physical Education Major

Lakeview Senior College
Melbourne, VIC
11-2026

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Time management
  • Attention to detail
  • Punctual

Accomplishments

I have represented North West Metro Tigers Hockey in Junior State Championships from 2022 to 2025. This proves my self discipline to reach goals I have set in particularly my position as a goalie is a tough position but builds resilience and character being the last line of defence

I won Coaches award in Vic League 2 at Melton Hockey Club back in 2023 due to my commitment to training and attitude on and off the field

I played in U16 Girls Shield for PEGS Hockey Club in 2025 as well as Vic League 1 Reserves proving once again my determination and strive to success

Timeline

Canteen duty

Sporting Club
04.2024 - 07.2025

Junior hockey coaching

Sporting Club
04.2023 - 06.2025

Babysitter

Family
02.2023 - 11.2024

No Degree - Health And Physical Education Major

Lakeview Senior College

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Veronica IOSUA