Summary
Overview
Work History
Education
Skills
Diamond Art
Timeline
Manager

Veronica Jenkins

Nambour,Qld

Summary

Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualised patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in High Care disability support. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.

I am 56 years and I have been training My great dane to be a Assistant Therapy dog.

she is one year old now and have more training to go, But Is a great therapy animal so far. Caring Disability Support Worker skilled at working with individuals living with Mobility issues. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience. Compassionate Support possesses gentle touch and caring attitude centered on treating people with dignity and respect. Team player with strong clinical and interpersonal skills. Available 30 hours per week, weekends and evenings.

Overview

17
17
years of professional experience

Work History

Disability Support Worker

STRIDE SUPPORT SERVICES
07.2023 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Adhered to company requirements for patient interactions and care standards.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Conducted in-home visits to provide supportive services.
  • Collaborated with healthcare providers to drive continuity of care.
  • Worked with medical teams, patients and families to implement effective treatment plans.

Lifestyle Assistant

Estia Health Nambour
01.2022 - 08.2023
  • Documented behaviors, treatments and non-compliance issues.
  • Connected clients with available resources to improve plan success.
  • Facilitated group sessions and learning discussions to further objectives.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Helped clients to maintain independence and quality of life.
  • Monitored and reported any changes in clients' physical and mental health.
  • Provided emotional support and companionship to clients.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Assisted clients with physical therapy exercises.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Participated in team meetings and staff training sessions.
  • Developed and implemented activities to improve clients' quality of life.
  • Preserved patient safety by following safety protocols.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
  • Developed and implemented individual care plans tailored to needs of each client.

Aged Care and Disablity Support Worker

Advanced Care House Calls
01.2020 - 01.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Completed regular check-ins and progress report for each client.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.

Vehicle Detailer

Self Employed Services
01.2007 - 01.2020
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Shined vehicle windows and windshields to remove water spots.
  • Washed cars and trucks daily for auto dealership.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Reported daily work progress and encountered problems to management.
  • Maintained clean, tidy and safe work environment.
  • Provided exceptional customer service and addressed customer inquiries.
  • Refilled gas tanks and documented fluid levels.
  • Applied protective agents, including sealants, to protect surfaces.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Test drove vehicles and reported identified issues to management.
  • Applied fuel additives to help clean and protect engines.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Applied chemicals and used high-pressure wash and scrubbers to clean rims.
  • Performed detailed vacuuming of interior and exterior of vehicles and equipment.
  • Used specialized cleaning products to remove stains from interior and exterior surfaces.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Polished windows and mirrors of vehicles and equipment.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Wiped down and polished interior and exterior surfaces.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Inspected vehicles and equipment for visible damage.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Painted engine components and related parts by using spray gun or aerosol can and masking material.
  • Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
  • Applied wax and sealants to exterior of vehicles and equipment.
  • Maintained records of cleaning activities.
  • Checked and replaced windshield wipers on vehicles and equipment.

Education

No Degree - CERTIFICATE 4 IN LEISURE AND HEALTH

Care Academy
Maroochydore, QLD
07.2023

No Degree - Certificate 3 In Disablity

Skills Generation
Maroochydore, QLD
07.2020

High School Diploma -

Kiama High School
Kiama, NSW
11.1983

Skills

  • Patient Transport
  • Legal Compliance
  • Infection Control Procedures
  • Medical Records Management
  • Social Sciences
  • Quality of Life Guidelines
  • Electronic Medical Record Software

Diamond Art

I Love painting a picture and enjoying the mind meditation "the feel of being in the moment."

Diamond art is a very enjoyable and very easy on the body.  I have graduated to doing big art pieces 70 x 100 cm in size. and have many ideas on the craft as its endless in possiblilties.

I have many pieces of art I have completed and have many more to do. I do this in my down time and am very willing to share this with anyone that is willing to learn.


Timeline

Disability Support Worker

STRIDE SUPPORT SERVICES
07.2023 - Current

Lifestyle Assistant

Estia Health Nambour
01.2022 - 08.2023

Aged Care and Disablity Support Worker

Advanced Care House Calls
01.2020 - 01.2023

Vehicle Detailer

Self Employed Services
01.2007 - 01.2020

No Degree - CERTIFICATE 4 IN LEISURE AND HEALTH

Care Academy

No Degree - Certificate 3 In Disablity

Skills Generation

High School Diploma -

Kiama High School
Veronica Jenkins