Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Jordan

Carrum Downs,VIC

Summary

I am a dedicated compassionate Disability Support worker. I possess a gentle touch and caring attitude centred on treating people with dignity and respect. I am an expert in supporting individuals in daily living as well as in collaborating with others as a team player. I have excellent communication and interpersonal skills developed through field experience. I am skilled at identifying client needs in order to provide them with assistance and intervention. I possess strong organisational skills. I am available for 50 hours per week to work either inactive or active overnight shifts.

Overview

4
4
years of professional experience

Work History

Disability Support Worker

Care Professionals
03.2020 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Implemented behaviour management techniques when required for the safety of both clients and staff members involved.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Kept accurate records for client files and handled related paperwork.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.

Family Nanny

Peninsula Nannies
2018 - 2020
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
  • Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
  • Established open communication with parents for seamless coordination in children''s daily routines and schedules.
  • Facilitated relationships with children and parents by developing caring and structured home environments.

Personal Care Attendant

Baptcare Peninsula Health
2006 - 2013
  • Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
  • Offered emotional support when needed establishing trust between me as the attendant and my patient.
  • Implemented individualized care plans designed by healthcare professionals to address specific client needs and goals.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
  • Provided compassionate support for clients facing physical or emotional challenges, fostering a nurturing environment.
  • Provided companionship during meal times ensuring adequate nutrition intake.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Developed strong rapport with clients'' families, providing regular updates on their loved one''s wellbeing and progress toward goals.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Machine Operator

Breha Industries
1999 - 2006
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Education

Cert 3 in Aged Care

Chisholm Institute
Berwick, VIC
2006

High School Student

Rowville Secondary College
Rowville, VIC
11.1996

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal Care
  • Independent Living Support
  • Disability Awareness
  • Documentation And Reporting
  • Client Confidentiality
  • Incident Reports
  • Health and safety
  • Family Communication
  • Emotional support
  • Medication organization
  • Grooming support
  • Progress Documentation
  • Respite Care
  • Individualized support plans
  • Long-Term Care
  • Self-Care Promotion

Timeline

Disability Support Worker

Care Professionals
03.2020 - Current

Family Nanny

Peninsula Nannies
2018 - 2020

Personal Care Attendant

Baptcare Peninsula Health
2006 - 2013

Machine Operator

Breha Industries
1999 - 2006

Cert 3 in Aged Care

Chisholm Institute

High School Student

Rowville Secondary College
Veronica Jordan