Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
References
Timeline
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Veronica Kubat

HAWTHORN,VIC

Summary

Customer-focused hospitality professional with experience in barista, bar, and waitressing roles, as well as secretarial and marketing positions. Thrives in fast-paced environments, delivering excellent service, multitasking efficiently, and working collaboratively in a team. Strong organizational and communication skills, with experience in customer engagement, administrative tasks, and promotional activities. Adaptable, detail-oriented, and RSA certified, with an ability to create a welcoming atmosphere and ensure smooth operations. Eager to bring enthusiasm, reliability, and exceptional service to a new team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Secretary

ARUP
Grand Canal Dock, Dublin
03.2022 - 12.2024
  • Ordered necessary supplies and maintained inventory levels.
  • Managed filing systems to ensure confidentiality of documents.

Sales Assistant

Graham's Clothing / Shoe shop
St. Stephen's Green, Dublin
12.2019 - 06.2022
  • Described merchandise and explained use, operation and care.
  • Assisted in creating displays to promote products.
  • Greeted customers to determine wants or needs.

Marketing Specialist

InSight Marketing & Brand Services
Rathgar, Dublin
01.2019 - 01.2022
  • Developed marketing strategies for existing products, services and new product launches.
  • Conducted market research to identify trends and customer needs.

Barista

Gusto's - A taste of Italy
Vancouver, British Columbia
03.2019 - 10.2019
  • Brewed quality coffee beverages, and delivered exceptional customer service.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Utilized upselling techniques to promote bakery items and specialty drinks via social media.

Bar Tending/Waitress & Barista

Rosie O'Grady Pub
Harold's Cross, Ireland
08.2017 - 03.2019
  • Managed all aspects of hospitality service within the function area.
  • Provided daytime waitressing and barista services.
  • Showcased broad awareness of goods on hand.

Deli Assistant / Barista / Waitress

Horkan's SuperValu
Templeogue, Dublin
07.2016 - 06.2017
  • Provided quality food and coffee service to customers.
  • Maintained high efficiency and speed in providing quality customer assistance.
  • HACCP certification.

Education

Bachelor of Science - Civil Engineering

TU Dublin (Technological University Dublin)
Dublin
06-2020

High School Diploma -

St. Louis High School
Dublin, Dublin 6w
06.2016

Skills

  • Excellent communication skills
  • Effective time management
  • Skilled Team Participant
  • Proficient in Task Management
  • Dependable and Reliable
  • Creative

Hobbies and Interests

  • Surfing. I was Part of the Surf Society Committee in TU Dublin as PRO.
  • In my free time I like working out and running, I always find new ways to keep active.

Certification

  • RSA certified for VIC.

References

References available upon request.

Timeline

Secretary

ARUP
03.2022 - 12.2024

Sales Assistant

Graham's Clothing / Shoe shop
12.2019 - 06.2022

Barista

Gusto's - A taste of Italy
03.2019 - 10.2019

Marketing Specialist

InSight Marketing & Brand Services
01.2019 - 01.2022

Bar Tending/Waitress & Barista

Rosie O'Grady Pub
08.2017 - 03.2019

Deli Assistant / Barista / Waitress

Horkan's SuperValu
07.2016 - 06.2017

Bachelor of Science - Civil Engineering

TU Dublin (Technological University Dublin)

High School Diploma -

St. Louis High School
Veronica Kubat