Veronica Maloney

Provided culturally safe, trauma-informed support to Aboriginal women and children experiencing domestic and family violence. Conducted risk assessments, safety planning, and warm referrals to ensure client safety and access to essential services. Attended court on AVO list days to deliver advocacy, information, and assistance to WDVCAS clients. Built and maintained strong partnerships with NSW Police (DVLOs), Local Courts, legal representatives, and community agencies to enhance service coordination.

Supported the SAM process by identifying high-risk clients, liaising with the SAM Coordinator, and contributing to Safety Action Plans. Promoted WDVCAS services within Aboriginal communities through engagement, outreach, and participation in key cultural events. Assisted in policy and process development to improve service delivery and ensure compliance with WDVCAP and SAM guidelines. Demonstrated leadership, professionalism, and a commitment to culturally responsive and ethical practice.

• Provide immediate culturally appropriate suicide bereavements support to Indigenous families and communities
• Respecting the strength and self-determination of communities in their journey of bereavement
• By recognising the strengths of our communities and uphold protective boundaries for communities, families and individuals that allow self-determined ways of bereavement
• Work in community capacity starts when the community invites Thirrirli to support them in developing a postvention support plan
• Sit beside our people through their greatest time of need, trauma, and distress
• Respect cultural and community protocols and hold space for communities to step back into their power.

• Accepting electronic from CPR and non- electric referral directly from government and non-government agency.
• Contacting clients referred to WDVCAS in a timely manner, conducting a threat assessment to ascertain their current risk status and undertaking safety planning to address a clients immediate safety needs.
• Liaising with the SAM coordinator to ensure all clients assessed as at serious threat are placed on the agenda for the next SAM when necessary.
• Providing relevant information and making warm referrals to a range of service providers to assist clients with their ongoing needs.
• Engaging in community development activities.
• Attending court on AVO list days and other days as required to provide information, assistance, and court advocacy for WDVCAS clients as directed by the WDVCAS Manager.
• Developing and maintaining strong working relationships with key WDVCAS partners including the NSW Police Force, Local Courts, legal representatives, and referral agencies, in order to facilitate client access to those agencies and services.
• Complying with the SAM Manual and the Domestic Violence Information Sharing Protocol.
• Fulfilling reporting requirements for the WDVCAP database and the CRP in line with the WDVCAP Service Agreement, the WDVCAP Policy and Procedure Manual and SAM Manual.
• Assisting the SAM Coordinator to develop and administer policies, systems and process fir the effective operation of WDVCAS and SAMs.

• Recruited and conducted career assessments and prepare quality assessment reports for submission to the Principal Officer.
• Coordinate foster carer recruitment activities, building systems that provide prompt and informed responses to carer enquiries and effective processing of carer applications.
• Provide case management support to carers throughout their caring journey's providing opportunities to develop their knowledge and skills to make sure they’re equipped to provide high-quality care that children and young people need to thrive.
• Provide consultation to staff on all placement matching options for children and young people to Anglicare foster/kinship placement or for children/young people who require placement transition.

• Follow case management policies and procedures.
• Work with families, carers and
  professionals to achieve the best interest of child/ren in OoHC.
• Trauma informed case management and Cultural support
  plan development.
• Monitor physical, psychological, cultural, emotional wellbeing of children and young people in the PSP OoHC.
• Advocate for the rights and needs of children in OoHC.
• Working within a multidisciplinary team.
• Organise and facilitate family contact.
• Ensure required documentation is up-to-date.
• Capture factual information in case notes.

• Assist in preventing Aboriginal families from further contact with the Child Protection system.
• Sustain the gains the families have achieved through the IFBS intervention.
• Transition families into post-intervention phase and link them up with relevant services.
• Review all case file notes and relevant assessment completed by IFBS caseworkers.
• Complete NCFAS at the end of the step down intervention.
• Consult closely with referred families, IFBS staff, referring CSC and relevant local Aboriginal and non-Aboriginal service providers.
• Participate in relevant community working groups and/or interagency groups as required.
• Maintain a strong focus on community and services capacity building.
• Working collaboratively with the child's family, ensure that all relevant parties are involved in case review process and family conferencing as required.
• Consulting the IFBS. Casework Manager on a regular basis.
• Participate in all relevant training and induction services.
• Maintain comprehensive records at all times.
• Document all contact with family and all key stakeholders.
• Maintain records pertaining to key decisions and important event achievements during the step down phase.
• Maintain client files in a professional manner.
• Maintain statistical records/data in a timely and accurate manner.
• Secure all personal information (as per IFBS policy and Procedures.
• Ensure that all reports of suspected child abuse & neglect are immediately reported to the IFBS Manager as per the Children and Young Persons (Care and Protection) Act 1998 (the Care Act) in line with IFBS reporting policy and procedures.

• Plan and convene AFLDM’s in the best interest of Aboriginal Children, Young People and
  Families.
• Support families to make culturally-based, family driven and led decisions in the best
  interest of Aboriginal children who are subject to Child Protection.
• Work in collaboration with Department of Human Services (DHS) AFLDM Convener.
• Provide practical advice aimed at achieving positive outcomes.
• Liaise with appropriate community personal / elders.
• Maintain client records.
• Organise and facilitate AFLDM meetings.
• Attend joint home visits with DHS convener.
• Attend weekly intake meetings with DHS convener.
• Provide referrals for support to community service organisations.
• Attend Area & and Regional Meetings.
• Organise and provide transport to AFLDM’s for clients

• Work collaboratively with Aboriginal children, their families, the community and other approved professionals to ensure the best interests of the children are being met.
• Provide placement support for Aboriginal children in long term case contracted Kinship Care utilising the LAC (Looking After Children) Frame Work.
• Facilitate family meetings in collaboration with the AFLDM (Aboriginal Family Led Decision Making) Convener.
• Liaise with child protection workers.
• Assist Kinship Carer’s to resolve issues impacting their capacity to meet the children’s ongoing safety, stability and development needs.
• Assist Kinship Carer’s to become self-managing with minimal need for ongoing support.
• Ensure that the children maintain a cultural connection to their families and extended community.
• Work respectfully with all children, youth and families to ensure that services provided are culturally appropriate.
• Ensure that all services provided are done so within the Aboriginal Kinship Care Placement Frame Work and Guidelines.
• Monthly reports.
• Monthly meetings with funding bodies DHS.
• Facilitate monthly Carer Support Group.