VERONICA RODRIGUEZ
Sydney,NSW
Summary
Highly-motivated employee with 10 years of experience, with good communication and observation skills to take on a new challenge. Dedicated to offer exceptional assistance to team members and clients. Flexible hard worker ready to learn and contribute to team success. Handling day-to-day activities while looking for opportunities to make a difference. Adept at working effectively unsupervised and learning new skills, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
2
2
Languages
Work History
Childcare Worker
Kids At Play
Croydon Park, NSW
10.2017 - 04.2021
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Introduced learning activities and imaginative play to teach children to explore.
Assistant
Arenas Sanchez
Beverly Hills, NSW
05.2013 - 12.2018
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments, meetings and events for management staff.
- Maintained accurate department and customer records.
- Maintained records and personnel files to drive administration and office support.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
Casual Nanny/Babysitting
Various Families
Sydney, NSW
10.2012 - 09.2016
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Provided safe transportation to and from activities and events.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Regulated children's schedules to balance rest, learning and play.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
Cook/Kitchen Hand
Gloria's Restaurant
Petersham, NSW
06.2014 - 07.2016
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Cleaned and sterilized dishes, countertops and utensils to prevent bacteria growth.
- Acquired new skills to support team and further accommodate customer needs.
Childcare Assistant
Explore And Develop
Alexandria, NSW
10.2012 - 10.2014
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Sparked creativity and imagination by helping children discover new things each day.
- Taught children foundational skills in colors, shapes and letters.
- Escorted children on outings and trips to promote enrichment and maintain safety.
Housekeeping Attendant/Receptionist
Bella Vista Hotel
Almuneca , Spain
06.2004 - 07.2012
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Responded to inquiries and room requests made online, by phone and via email.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
Education
High School Diploma -
La Zafra
Motril (Granada)Skills
- Organization and Attention to Detail
- Check In and Check Out Procedures
- Greeting Guests
- Teamwork and Collaboration
- Willingness to learn
- Oral and Written communications skills
- Multitasking and Organization
- Punctual
Certification
- Certificated TELF
- Diploma of Early Childhood Education and Care
- NSW Working with Children Check
- National Police Check
- Provide First Aid/ CPR
- Certificate III in Business Administration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Train your mind to see the good in everything.
Positivity is a choice .
The happiness of your life depends on the quality of your thoughts.
Marcandangel
Timeline
Childcare Worker
Kids At Play
10.2017 - 04.2021
Cook/Kitchen Hand
Gloria's Restaurant
06.2014 - 07.2016
Assistant
Arenas Sanchez
05.2013 - 12.2018
Casual Nanny/Babysitting
Various Families
10.2012 - 09.2016
Childcare Assistant
Explore And Develop
10.2012 - 10.2014
Housekeeping Attendant/Receptionist
Bella Vista Hotel
06.2004 - 07.2012
High School Diploma -
La Zafra
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