Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst

VERONICA RODRIGUEZ

Sydney,NSW

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Hardworking team-player with expertise completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience
3
3
Certification

Work History

Childcare Assistant

Kids At Play
Croydon Park, NSW
10.2017 - 04.2021
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Applied positive behavior management techniques to enhance social interactions and emotional development
  • Offered top-notch care to 10+ children at once, ranging in age from 2 to 5

Receptionist Assistant

Arenas Sanchez
Beverly Hills, NSW
06.2013 - 12.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Casual Babysitting

Various Families
Sydney, NSW
10.2012 - 09.2016
  • Enforced household rules to keep home safe and organized.
  • Watched children playing with toys and games for safety and appropriate behavior.
  • Read books to children using fun voices and playful tones.
  • Played games and led paint and coloring activities.
  • Prepared healthy snacks and meals according to individual needs.
  • Bathed children, helped change into pajamas and assisted with brushing teeth before bed.
  • Talked to parents about concerns or issues with children during babysitting

Cook/Kitchen Hand

Gloria's Restaurant
Petersham, NSW
11.2014 - 06.2016

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.

  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot

Childcare Assistant

Explore And Develop
Alexandria, NSW
10.2012 - 10.2014
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Engaged with children individually to encourage physical activity and academic curiosity.
  • Observed play activities to identify positive behavior and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Developing good relationships with children, and parents and staff
  • Applied positive behavior management techniques to enhance social interactions and emotional development
  • Offered top-notch care to 10 + children at once, ranging in age from 2 to 5

Housekeeping Attendant/Receptionist

Bella Vista Hotel
Almuneca , Spain
06.2004 - 05.2011
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Kept building entryway glass clean and polished for professional presentation
  • Used Microsoft to update status of each guest room and record maintenance needs

Education

High School Diploma -

La Zafra
Motril (Granada)
09.1999

Skills

  • Problem-Solving Techniques
  • Early Childhood Development
  • Allergic Reaction Procedures
  • Group and Individual Care
  • Organization and Attention to Detail
  • Willingness to learn
  • Quick thinking
  • Office Supplies and Inventory
  • Meetings and Conferences
  • Strong Organizational Skills
  • Ease with Computers and Technology
  • Provided general administrative service for team

Certification

Diploma of Early Childhood Education and Care

NSW Working with Children Check

National Police Check

Provide First Aid/ CPR

Certificate III in Business Administration

Certificate tefl

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Childcare Assistant

Kids At Play
10.2017 - 04.2021

Cook/Kitchen Hand

Gloria's Restaurant
11.2014 - 06.2016

Receptionist Assistant

Arenas Sanchez
06.2013 - 12.2018

Casual Babysitting

Various Families
10.2012 - 09.2016

Childcare Assistant

Explore And Develop
10.2012 - 10.2014

Housekeeping Attendant/Receptionist

Bella Vista Hotel
06.2004 - 05.2011

High School Diploma -

La Zafra
VERONICA RODRIGUEZ