Nature & Wild Life
VERONICE JANSE VAN RENSBURG
Kellyville,NSW
Summary
Throughout my career, I have learned the importance of continuous learning and personal growth, regardless of one's position or field. Taking pride in your accomplishments, big or small, is crucial. Your actions and reactions are observed by others, so it's essential to approach every interaction with humility and respect. Striving for constant improvement and finding the positive in every situation sets you apart. In both my professional and personal life, I am recognized as a skilled listener, a quality that has propelled me forward. I firmly believe that hard work and genuine passion can help you achieve your goals and reach your full potential.
Overview
15
15
years of professional experience
10
10
Certificate
Work History
Business Development Manager
Netstar Australia
04.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Secured high-value accounts through persistent and strategic outreach efforts.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
Corporate Relationship Manager
Cartrack
03.2021 - 01.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Key products on offer in this business space by Cartrack: Basic fleet management (software) linked with the following value-added products offering: CANBus fuel monitoring / driver identification / immobilization / route planning software / PTO switches and panic buttons with dash cameras and Live-vision DVR 8 channel cameras
- Organized regular meetings with clients both in person and virtually to review their account status, discuss concerns, and identify additional opportunities for collaboration.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
Key Account Manager - Insurance Channel
Netstar
11.2019 - 09.2021
- Company Overview: Telesure Investment Holdings (TIH) is one of the largest Insurance groups with in South Africa with over 6 different insurance brands to the likes of Budget Insurance, Auto & General, Dial-Direct, First for Women, Virseker and BI Commercial Business Insurance
- It was eminent to maintain strong relationships with these insurance brands to build a health pipeline for business sustainability throughout these brands
- My team consist of 4 regional sales representatives and on average my team manage to generate over 2000 vehicle tracking installations on a national level
- Implement sales drives throughout all general call centers of Telesure as a third-party seller for the Netstar brand
- Develop and implement sales product training material for Telesure call center staff
- Manage and develop key performance indicators for the sales force to assist with building measurement processes
- Develop and improve general operational flow of sales strategies to stimulate revenue growth
- Develop and improve customer satisfaction and customer experience
- Calculate month end commission to all Netstar representative and Telesure call center sales staff
- Report to MANCO and EXCO on general performance of the Telesure account
- Monitor all stolen and recovered vehicles by reporting back to relevant departments case by case
- Telesure Investment Holdings (TIH) is one of the largest Insurance groups with in South Africa with over 6 different insurance brands to the likes of Budget Insurance, Auto & General, Dial-Direct, First for Women, Virseker and BI Commercial Business Insurance
Sales & Marketing Manager
Selftrack
11.2020 - 03.2021
- Develop sales procedures and structures by accelerating the sales and marketing processes aligned to the company strategies
- Promote brand awareness and increase customer satisfaction, together with managing and improving a strong retentions plan
- Manage and develop key performance indicators for the sales force to assist with building measurement processes
- Leading any strategic, operational and/or policy development processes
- Driving sales pipeline by accelerating sales and marketing processes aligned to company strategies
- Report back to REMCO / MANCO and EXCO general overall performance
- Assist with social media marketing and events co-ordination
Commercial Sales Representative
Altech Netstar
05.2017 - 10.2019
- Introducing Altech Netstar's new Commercial fleet management solutions into the insurance channel to assist them with risk mitigation of their customers in regards to driver behavior and safety in regards to theft and hi-jacking
- Develop operational processes for the Insurance channel to the commercial department, this is to improve the process flow of the business as well as improving customer experience
- Offer general product training and presentations on fleet management solutions to prospects
- Prepare general weekly and monthly sales reports
- Build strong sales pipeline by making sure sales targets are met, by generating own new sales lead
- Compile quotes and structure special pricing to new prospects
Account Manager
Altech Netstar
11.2012 - 04.2017
- Prepare regular reports on general progress of the account to internal and third-party stakeholder
- Align all KPI's with SLA's set by Altech Netstar and third-party stakeholder (Telesure - TIH) and other Insurance Brokers
- Continuous product training to Call center staff and develop new training and marketing material
- Budget forecasting
- Plan monthly sales drives throughout the call center of Telesure
Insurance Channel Representative
Altech Netstar
11.2011 - 10.2012
- Focusing on generating new sales from various channels to the likes of Insurance companies, underwriters and insurance brokers
- It was important to build and maintain strong relationships with these channels to generate new sales for revenue growth and to achieve set out targets
- Maintain and drive customer service by assisting with customer queries
- Assist with monthly reporting on sales channels commission confirmations
- Doing regular site visit to various sales channels and promote new products and services available from Altech Netstar
Sales Advisor
Liberty Life
11.2010 - 07.2011
- Visit customers face to face presenting long term insurance product and investments to the likes of Life insurance / funeral cover / retirement annuities and other investments (Operated under supervision)
- Generate own leads and met sales targets
Call Center Sales Advisor & Customer Care Consultant
FPS Solutions
04.2008 - 10.2010
- Meet and exceeds sales target with in a call center environment based on inbound and outbound calls
- Manage and resolves customer queries
- Sell short term insurance products in a call center environment
- Assisted the commercial sales department with general administrative duties by compiling quotations and recommend commercial insurance products to various insurance brokers, including the selling of vehicle tracking and fleet management solutions
Call Center Sales Advisor
V - Plus Insurance Brokers
03.2007 - 03.2008
- Meet and exceeds sales target with in a call center environment based on inbound and outbound calls
- Manage and resolves customer queries
- Sell short term insurance products in a call center environment
Short Term Insurance Sales Advisor
Momentum STI
03.2005 - 02.2007
- Meet and exceeds sales target based on PBS (Performance based Salary) with in a call center environment based on inbound and outbound calls
- Manage and resolves customer queries
- Sell short term insurance products in a call center environment
JHB Branch Administrator
Hertz Rent A Car
03.2005 - 02.2007
- Attend to general office administration at the Johannesburg Airport branch ordering of office supplies
- Front desk duties like, booking vehicles in and out with inspecting vehicles going in and out of rental
- General vehicle maintenance record keeping
Education
Diploma - Educational Leadership And Management
07-2024
The qualification certified herein is recognised within the Australian Qualifications Framework - BSB50420 / C169420
Diploma - Fundamentals of Digital Marketing
09.2020
TZN USW 6EN
Digital Marketing And Sales
03-2020
FPI Regulatory Insurance Exam - RE1
01.2016
PR167856
FAIS Accreditation - 32 Credits NQF L4
01.2006
INSETA:130042
Marketing and Public Relations Diploma -
01.2005
NO: D 1228
Skills
- Business intelligence and analysis
- Systems and software expertise
- Account servicing
- Issue resolution
- Strategic partnerships
- CRM management
- Product demonstrations
- Relationship development
- Strategic business planning
- Account management
- Relationship building
- Sales and marketing
- New business development
Accomplishments
- Recognition Certificate for Most Subscribers signed in 2024 - Netstar Australia
- Increased yearly revenue by 30% in 2024.
- Recognition Certificate for Best customer service in 2023 - Netstar Australia
Certification
Business Development - Smarter selling 20/10/2023
Sales Accelerator - Smarter selling 12/05/2023
Timeline
Business Development Manager - Netstar Australia
04.2023 - Current
Corporate Relationship Manager - Cartrack
03.2021 - 01.2023
Sales & Marketing Manager - Selftrack
11.2020 - 03.2021
Key Account Manager - Insurance Channel - Netstar
11.2019 - 09.2021
Commercial Sales Representative - Altech Netstar
05.2017 - 10.2019
Account Manager - Altech Netstar
11.2012 - 04.2017
Insurance Channel Representative - Altech Netstar
11.2011 - 10.2012
Sales Advisor - Liberty Life
11.2010 - 07.2011
Call Center Sales Advisor & Customer Care Consultant - FPS Solutions
04.2008 - 10.2010
Call Center Sales Advisor - V - Plus Insurance Brokers
03.2007 - 03.2008
Short Term Insurance Sales Advisor - Momentum STI
03.2005 - 02.2007
JHB Branch Administrator - Hertz Rent A Car
03.2005 - 02.2007
Frontier Institute of Technology - Diploma, Educational Leadership And Management
Google Digital Skills For Africa - Diploma, Fundamentals of Digital Marketing
Digital School of Marketing - , Digital Marketing And Sales
FAIS - FPI Regulatory Insurance Exam, RE1
First Rand STI Learning Academy - FAIS Accreditation, 32 Credits NQF L4
Centurion Academy - Marketing and Public Relations Diploma,
Activities
Involve in animal welfare by supporting these organisations like SAPCA and the Dutch-hound rescue group. I have two Dutch-hound's myself and they are my kids, I love taking them out for long walks and go camping or taking them to the farm. I love being out and about in nature as that is where I found peace for my soul and find that I can relax and recharge from the everyday stress of life. I like being creative and find designing websites very stimulating to my mind and challenges my creative mind. Taking photos is another great passion, I especially like taking pictures of still life with interesting textures and nature pictures.
Interests
Photography
New Vehicles and Trucks
Personal Information
Marital Status: Married
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Activities
Involve in animal welfare by supporting these organisations like SAPCA and the Dutch-hound rescue group. I have two Dutch-hound's myself and they are my kids, I love taking them out for long walks and go camping or taking them to the farm. I love being out and about in nature as that is where I found peace for my soul and find that I can relax and recharge from the everyday stress of life. I like being creative and find designing websites very stimulating to my mind and challenges my creative mind. Taking photos is another great passion, I especially like taking pictures of still life with interesting textures and nature pictures.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Hubsport
Netsuite
Microsoft
JotForm
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