Veronika Aprianty
Sydney,NSW
Summary
Customer-focused Food and Beverage Attendant with a background in fast-paced hospitality environments. Known for maintaining high standards of cleanliness, handling food safely, and providing exceptional service to customers. Strong multitasking skills, ability to work under pressure, and effective communication with both team members and guests. Track record of improving customer satisfaction through attentive service and efficient problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cook
Everyday Canteen
06.2021 - 09.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook
Sonoma Bakery
07.2020 - 09.2023
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Barista
6th Earl Cafe
07.2022 - 03.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Barista
Ssp Australia airport
11.2016 - 07.2017
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Education
Advance Diploma - Hospitality Management
William Angliss Institute of TAFE
Sydney, NSW12-2025
Skills
- Staff Leadership
- Good teamwork
- Portion Control
- Customer service
- Problem solving skill
- Organised roster & maintain food cost also labor
- Excel formula
- Inventory Management
- Order Management
- Barista handle 7kg over seven years
- Beverage knowledge
- Cooking
- Cleaning and organization
Affiliations
- Swimming
- Gym
Languages
Indonesian
Professional
English
Professional
Accomplishments
- Exceed sales target
- Proved to be fast learner & quick adaptation
Certification
- RSA
References
References available upon request.
Timeline
Barista
6th Earl Cafe
07.2022 - 03.2023
Cook
Everyday Canteen
06.2021 - 09.2024
Cook
Sonoma Bakery
07.2020 - 09.2023
Barista
Ssp Australia airport
11.2016 - 07.2017
Advance Diploma - Hospitality Management
William Angliss Institute of TAFE
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