Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Veronique Chang Time

Narre Warren,VIC

Summary

Energetically propelled teams at BEST DEAL COURIER by mastering efficient packing and maintaining exceptional organizational standards, even under pressure. Excelled in building customer loyalty through clear communication at Salvation Army Family Store, significantly enhancing sales outcomes. Demonstrated adeptness in warehouse safety and active listening, ensuring peak productivity and workplace harmony.

Overview

15
15
years of professional experience
1
1
Certification

Work History

PACKER (HOUSES)

BEST DEAL COURIER
07.2023 - 03.2024
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

CLEANER

DOM S HOTELS AND APPARTMENT
01.2023 - 02.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided assistance to other staff members with cleaning of difficult areas.

Retail Sales Worker

Salvation Army Family Store
07.2009 - 07.2010
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Demonstrated expertise in upselling techniques, effectively increasing revenue from individual transactions while meeting customer needs.

Education

Year 9

Westall Secondary College
Westall Vic

Skills

  • Packing boxes
  • Product Packaging
  • Warehouse Safety
  • Labeling
  • Efficient Packing
  • Box assembly
  • Labeling Accuracy
  • Product Organization
  • Tape gun usage
  • Work Well Under Pressure
  • Clear Communication
  • Tagging and Labeling
  • Storage Organization
  • Active Listening

Certification

Food Handling certificate 2012

White card. 2012

First Aid Certificate. 2009

Timeline

PACKER (HOUSES)

BEST DEAL COURIER
07.2023 - 03.2024

CLEANER

DOM S HOTELS AND APPARTMENT
01.2023 - 02.2024

Retail Sales Worker

Salvation Army Family Store
07.2009 - 07.2010

Year 9

Westall Secondary College

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Veronique Chang Time