Vesna Crizianne Antonette Li

Maintaining a strict schedule to complete tasks within time and can work through busy phases during the day/night.

• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Developed a quick-learning & positively independent attitude with customers and peers, and creates positive impression for the business.

• Built customer experience by providing a clean & organised environment and positive customer service through Check-Outs.
• Delivers engaging with responses to customers concerns and queries, allowing them to feel confident and welcomed during & after shopping.
• Multitasking with sales assistant, stock management and barista training. Quick learner to new environments and adaptive to new skills.
• Flexibility with extra shifts and short notice schedules during holidays and other busy periods to alleviate staffing shortages.

• Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
• Assisted customers with requested products and questions in regards to it. Ability to easily communicate and reliable with customer service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.