VESNA STANKOVIC

• As required to staff and assistance to clients.
• Maintaining an shop environment organized, clean and tidy.
• Welcoming visitors, providing friendly customer service and engaging with people from different backgrounds.

• Hope Early Learning Frankston heights
• Provide nurturing care to children ages 6 weeks to 5 years old in a group setting
• Implement developmentally appropriate activities and lesson plans based on each child’s needs and abilities
• Maintain a clean and safe environment, including proper sanitation and safety practices
• Communicate effectively with parents regarding their child’s daily routine, progress, and any concerns or issues
• Educator 2021, Maintain a safe environment for children, families and team members
• Build and maintain strong, positive relationships with children and families
• Comply with National Quality Standards and Guardian policies and procedures
• Support a culture of reflective practice and ongoing continuous improvement.

• Involved in administrating the kinder one weekly newsletter
• Maintained individual child portfolios including skills checklist and labelling work
• Developed and instructed age-appropriate lesson plan to encourage physical, emotional, social and academic growth
• Assisted in implementing a whole class, small group and one-on one develop mentally appropriate practice
• Provided support in the planning and coordination of the kinder events.

• Monitored all customer complaints and resolved it ensuring optimal levels of customer happiness
• Entered all customer information including make and model of car, personal information and details of repair
• Placed orders for parts and supplies needed for repairs as well as office area
• Provided a written estimate for the customers including price for parts and labour
• Maintained effective working relationships with customers and colleagues
• Maintained office equipment, office supplies and stationery
• Scheduled internal and external meetings.

• Allocated and utilized resources and carried out risk assessment both indoor and outdoor daily
• Completed and filled health records, medication records and ensured confidentiality always
• Created a safe, welcoming and inclusive environment for children and carers
• Applied and administrated medication, first aid and asthma administration
• Maintained a safe work, free from hazards and using appropriate infection control procedures.

• Managed the day-to-day routine, programming, planning and maintaining children’s development folios
• Ensured an effective induction and orientation process for new families, children and educators, including workplace students and volunteers
• Attended educational workshops to have the utmost product knowledge
• Carried out risk assessment both indoor and outdoor on daily basis
• Maintained records of any complaints or investigations, ensuring confidentiality is always put in place
• Volunteer work history

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