Summary
Overview
Work History
Education
Skills
Certification
Role
Future Plans
Languages
Timeline
VI DO

VI DO

Ormond,VIC

Summary

Experienced in relationship management and strategic planning in a dynamic, client-focused environment. Seeking to transition into a new field to apply valuable skills in driving client satisfaction and business success. Strong foundation in client relations and committed to leveraging expertise for effective contribution in a new role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service

McDonals
01.2019 - 12.2020


  • Training new employees and fulfilling delivery orders
  • Restock and check inventory everyday
  • Increased repeat business by providing exceptional customer service experiences.

Education

Master of Business - Business Analytics

La Trobe University, Bundoora, VIC
03-2027

Logistics and Supply Chain Management

RMIT University, Vietnam
04-2025

Relevant Coursework: Procurement and Global Sourcing, Warehousing, Freight and Distribution, Digital Supply Chain, Sustainability and Business Operations


Highschool -

St Aloysius College, North Melbourne, VIC
12.2020
  • Worked with various projects at school and participated in clubs.
  • GPA: 75/100

Skills

  • Customer service orientation
  • Customer service and assistance
  • Excellent customer service skills
  • Customer service standards

Certification

International English Language Testing System (IELTS), 8.0

Role

STUDENT

Future Plans

Learn all the skills and sequences in Logistics and Supply Chain. Expanding my knowledge to related fields to improve hard and soft skills., In five years, I am desired to be a Manager in Procurement or and master in SC processes.

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

Customer Service - McDonals
01.2019 - 12.2020
La Trobe University - Master of Business, Business Analytics
RMIT University - , Logistics and Supply Chain Management
St Aloysius College - Highschool,
VI DO