Summary
Overview
Work History
Education
Skills
REFERNCE
Availability
Timeline
Generic

Vi Lal

Summary

A dedicated and organized Year 11 student at Wavell State High School with a strong work ethic and nearly 3 years of customer service experience at Subway. I am seeking to join this work, where I can use my communication skills, fast-paced work experience, and knowledge of cash handling to contribute to efficient store operations and customer satisfaction. I am committed to maintaining high standards of cleanliness and teamwork.

Overview

3
3
years of professional experience

Work History

Customer Service Team Member

Subway
01.2022 - 09.2024
  • Provided friendly, efficient customer service, ensuring that each customer's order was fulfilled to their satisfaction and addressing any concerns or complaints promptly.


  • Operated the cash register, processed cash and card payments, and balanced the till at the end of each shift, ensuring accuracy in financial transactions.


  • Maintained a high level of cleanliness throughout the store, regularly sanitizing food preparation areas, utensils, and customer service zones in accordance with health and safety guidelines.


  • Demonstrated flexibility and adaptability by handling various roles such as preparing food, managing the counter, and working as part of a collaborative team.


  • Managed a variety of tasks during peak hours, ensuring orders were prepared quickly and accurately, while maintaining a positive and professional attitude.

Education

Year 11

Wavell State High School
Chermside, QLD

Skills

Customer Service Excellence: Deliver high-quality service, ensuring that every customer is satisfied and their orders are completed accurately

Cash Handling & Transaction Management: Experience in managing cash registers, processing transactions efficiently, and balancing tills at the end of shifts

Cleanliness & Hygiene: Committed to maintaining a clean and sanitary environment, adhering to food safety and cleanliness protocols

Strong Communication Skills: Friendly and approachable, able to communicate effectively with both customers and team members

Team Collaboration: Work well within a team, supporting coworkers to ensure that tasks are completed on time

Attention to Detail: Consistently ensure orders are accurate, packaging is correct, and that all tasks are performed to high standards

Problem Solving: Ability to quickly resolve customer complaints or issues in a calm and professional manner

REFERNCE

Subway Oxley – (07) 3379 2222

Availability

  • Available from 4pm onwards during school days (Mon - Fri)
  • Available all day during weekend
  • Open to working public holidays and special events as needed.

Timeline

Customer Service Team Member

Subway
01.2022 - 09.2024

Year 11

Wavell State High School

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Vi Lal