Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Vi Trinh (Vi Vi)

Kensington,Victoria

Summary

Attentive and professional team leader with an extensive background in hotel, hospitality, and service industries. Very positive, attentive, and outgoing. Excellent listener with an organized approach and reliable personality. Process all requests, responding promptly and with discretion to meet diverse needs. Customer-focused Hotel F&B Department with over 5 years of experience in hospitality management. Strong knowledge of Foods & Beverages. Recognized for developing positive relationships with employees and guests to promote customer loyalty.

Overview

6
6
years of professional experience

Work History

Venue Manager

LeTAO Australia
Melbourne, VIC
2022.09 - Current

BARISTA

Foundry Lane Cafe - Accor Group
Melbourne, VIC
2021.03 - 2022.10

RESTAURANT MANAGER

Miss Chu Restaurant
Melbourne, VIC
2022.01 - 2022.09

BARISTA

Melbourne Marriot Hotel Dockland
Melbourne
2021.09 - 2022.02

ASSISTANT CAFE MANAGER

Crux & Co
Melbourne, VIC
2021.07 - 2022.02

GUEST EXPERIENCE REPRESENTATIVE

Bayview Eden Hotel Melbourne
Melbourne
2021.05 - 2022.02

STORE MANAGER

Che Dessert Australia
Melbourne
2018.05 - 2021.05

Education

BACHELOR OF RESORT AND HOTEL MANAGEMENT -

William Angliss Institute
12.2021

ADVANCED DIPLOMA OF HOSPITALITY MANAGEMENT -

William Angliss Institute
01.2017

Skills

  • Event Promotion
  • Staff Management
  • Effective Customer Communication
  • Progress Monitoring
  • Teamwork spirit
  • Facility Oversight
  • Health and Safety Compliance
  • Special Events Management

Languages

Vietnamese
Native/ Bilingual
English
Full Professional
Thai
Full Professional

References

References available upon request.

Timeline

Venue Manager

LeTAO Australia
2022.09 - Current

RESTAURANT MANAGER

Miss Chu Restaurant
2022.01 - 2022.09

BARISTA

Melbourne Marriot Hotel Dockland
2021.09 - 2022.02

ASSISTANT CAFE MANAGER

Crux & Co
2021.07 - 2022.02

GUEST EXPERIENCE REPRESENTATIVE

Bayview Eden Hotel Melbourne
2021.05 - 2022.02

BARISTA

Foundry Lane Cafe - Accor Group
2021.03 - 2022.10

STORE MANAGER

Che Dessert Australia
2018.05 - 2021.05

BACHELOR OF RESORT AND HOTEL MANAGEMENT -

William Angliss Institute

ADVANCED DIPLOMA OF HOSPITALITY MANAGEMENT -

William Angliss Institute
Vi Trinh (Vi Vi)