Vi Trinh (Vi Vi)
Kensington,Victoria
Summary
Attentive and professional team leader with an extensive background in hotel, hospitality, and service industries. Very positive, attentive, and outgoing. Excellent listener with an organized approach and reliable personality. Process all requests, responding promptly and with discretion to meet diverse needs. Customer-focused Hotel F&B Department with over 5 years of experience in hospitality management. Strong knowledge of Foods & Beverages. Recognized for developing positive relationships with employees and guests to promote customer loyalty.
Overview
6
6
years of professional experience
Work History
Venue Manager
LeTAO Australia
Melbourne, VIC
09.2022 - Current
BARISTA
Foundry Lane Cafe - Accor Group
Melbourne, VIC
03.2021 - 10.2022
RESTAURANT MANAGER
Miss Chu Restaurant
Melbourne, VIC
01.2022 - 09.2022
BARISTA
Melbourne Marriot Hotel Dockland
Melbourne
09.2021 - 02.2022
ASSISTANT CAFE MANAGER
Crux & Co
Melbourne, VIC
07.2021 - 02.2022
GUEST EXPERIENCE REPRESENTATIVE
Bayview Eden Hotel Melbourne
Melbourne
05.2021 - 02.2022
STORE MANAGER
Che Dessert Australia
Melbourne
05.2018 - 05.2021
Education
BACHELOR OF RESORT AND HOTEL MANAGEMENT -
William Angliss Institute
12.2021
ADVANCED DIPLOMA OF HOSPITALITY MANAGEMENT -
William Angliss Institute
01.2017
Skills
- Event Promotion
- Staff Management
- Effective Customer Communication
- Progress Monitoring
- Teamwork spirit
- Facility Oversight
- Health and Safety Compliance
- Special Events Management
Languages
Vietnamese
Native/ Bilingual
English
Full Professional
Thai
Full Professional
References
References available upon request.
Timeline
Venue Manager
LeTAO Australia
09.2022 - Current
RESTAURANT MANAGER
Miss Chu Restaurant
01.2022 - 09.2022
BARISTA
Melbourne Marriot Hotel Dockland
09.2021 - 02.2022
ASSISTANT CAFE MANAGER
Crux & Co
07.2021 - 02.2022
GUEST EXPERIENCE REPRESENTATIVE
Bayview Eden Hotel Melbourne
05.2021 - 02.2022
BARISTA
Foundry Lane Cafe - Accor Group
03.2021 - 10.2022
STORE MANAGER
Che Dessert Australia
05.2018 - 05.2021
BACHELOR OF RESORT AND HOTEL MANAGEMENT -
William Angliss Institute
ADVANCED DIPLOMA OF HOSPITALITY MANAGEMENT -
William Angliss Institute
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