Vibhor Singhal
Melbourne,VIC
Summary
With a proven track record at ANZ Banking Group, I excel in strategic planning and stakeholder engagement, driving program oversight and change implementation with confidence. My leadership has significantly enhanced operational efficiency, notably improving product time to market by ~75%. I blend strategic leadership with rigorous business requirements analysis to deliver impactful results.
Overview
19
19
years of professional experience
Work History
Senior Program & Change Leader
ANZ Banking Group
Melbourne
09.2019 - 11.2024
- Responsible for end-to-end delivery of initiatives (strategic, change and regulatory) in agile environment
- Responsible for overall program governance and operating cadence to ensure timely delivery engaging with broad range of stakeholder groups from technology, risk, legal, operations, frontline and business
- Accountable to ensure alignment of business priorities with that of squad
Senior Project Manager, Capital Reforms Program - APS112, APS113 and APS115
ANZ Banking Group
Melbourne
01.2022 - 01.2024
- Developed and owned roadmap for Day-1 tactical and Day-2 strategic solution implementation
- Identified and managed potential risks, issues and inter dependencies
- Reviewed and redesigned credit risk business processes in conjunction with system enhancements and new regulatory requirements
- Designed operating model for Operational Risk Capital calculation in alignment with regulatory requirements
- Formulated strategy for distribution of capital across divisions and business units
Senior Product Manager, Home Loans
ANZ Banking Group
Melbourne
01.2019 - 01.2021
- Developed strategy and decommissioned 'line of credit' product in alignment with business strategy and regulatory compliance
- Established and led 5-member squad to deliver technology and process changes in frontline (broker/lender/branch) systems and operational processes
- Engaged with broad range of stakeholders at all levels for program governance and internal/external communications
Project Leader
Boston Consulting Group
01.2016 - 01.2019
- CxO level client engagements in business process improvement, digital transformation, customer experience, operational excellence and cost optimization projects
- Formulated organizational strategy to setup new business involving multiple business units and functions spread across several geographies globally
- Acted as trusted advisor to senior leadership in formulating strategies and devising implementation plan
- Mentored a team of junior consultants on client engagements to achieve desired project outcomes and individual growth & learning
Senior Consultant (Business Advisory)
Ernst & Young
01.2014 - 01.2016
- Led client engagements from pre-sales to delivery and established relationship for repeat business opportunities
- Greenfield Financial services business
- Assisted Senior Vice President of large conglomerate in establishing greenfield financial services business
- Established business structure and established teams for technology and customer service functions
Lead Consultant (Strategy & Operations)
Altran
01.2012 - 01.2014
- Led a team of consultants to deliver variety of business improvement, lean, process reengineering and operations excellence projects across industry verticals in Europe
- Assessed and re-designed as-is business processes for UK based automotive manufacturer to improve product time to market by ~75%
- Re-engineered supply chain management processes to reduce waste and optimize costs for UK's largest digital transformation project, worth £3 bn in revenues
- Identified gaps and re-designed CRM and billing processes within large scale business transformation program for UK telecom service provider
Technology Professional
Amdocs
01.2009 - 01.2010
- Started career as a Software Developer moving onto Business Analysis and Project Management roles within Information Technology and Telecoms sector
Technology Professional
Coral Telecom
01.2006 - 01.2009
- Started career as a Software Developer moving onto Business Analysis and Project Management roles within Information Technology and Telecoms sector
Education
MBA-Full Time - Strategy & Operations
University of Bradford
UK01.2011
Bachelor of Engineering - Computer Science
University of Agra
India01.2006
Skills
- Program Oversight
- Change Implementation Strategy
- Strategic Planning
- Product Strategy Development
- Strategic Leadership
- Stakeholder Engagement
- Operational Efficiency Enhancement
- Business Requirements Analysis
Personal Information
Total Experience: 18+ years of experience across financial services, consulting, and technology sectors, specializing in program delivery, strategic transformation, and change management.
Timeline
Senior Project Manager, Capital Reforms Program - APS112, APS113 and APS115
ANZ Banking Group
01.2022 - 01.2024
Senior Program & Change Leader
ANZ Banking Group
09.2019 - 11.2024
Senior Product Manager, Home Loans
ANZ Banking Group
01.2019 - 01.2021
Project Leader
Boston Consulting Group
01.2016 - 01.2019
Senior Consultant (Business Advisory)
Ernst & Young
01.2014 - 01.2016
Lead Consultant (Strategy & Operations)
Altran
01.2012 - 01.2014
Technology Professional
Amdocs
01.2009 - 01.2010
Technology Professional
Coral Telecom
01.2006 - 01.2009
MBA-Full Time - Strategy & Operations
University of Bradford
Bachelor of Engineering - Computer Science
University of Agra
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