Hi, I’m
Victoria Zhang
Sales Associate
Brisbane,QLD
Summary
Dynamic marketing professional with expertise in social media strategies and brand promotion. Proven ability to enhance customer engagement through targeted campaigns, driving measurable results.
Overview
10
years of professional experience
3
year of post-secondary education
Work History
David's Master PotBrisbane, QLD
Part-Time Content Creator
12.2023 - Current
Job overview
- Worked as a part-time content creator and media consultant for the brand.
- Assisted with brand promotion and social media marketing strategies to increase online visibility.
- Created engaging short-form video content to attract customers and enhance brand awareness.
The Flooring GuysNewstead, QLD
Sales & Store Management Associate
06.2023 - 01.2024
Job overview
- Worked full-time in sales and customer service within the flooring and home improvement industry.
- Assisted customers with product selection and provided professional flooring solutions based on client needs.
- Coordinated showroom presentation, product displays, and daily store operations.
- Built strong customer relationships and contributed to sales performance growth.
- Collaborated with team members to maintain high standards of service and store organization.
Newlife Fashion StoreWest End, QLD
Marketing Coordinator
05.2022 - 05.2023
Job overview
- Assisted in brand planning and fashion marketing campaigns to enhance brand visibility.
- Promoted products through (REDBOOK) social media marketing, with multiple posts achieving over 4,000 views.
- Coordinated seasonal product promotions and customer engagement strategies.
- Managed product listings, styling presentation, and customer communication to increase online sales.
MU Fashion StoreShanghai,China
Fashion Sales Associate
02.2016 - 01.2018
Job overview
- Operated a family-owned fashion brand business with both online sales channels and offline retail operations across 17 physical store locations.
- Assisted customers with clothing selection and styling recommendations to improve shopping experience.
- Promoted seasonal fashion products and achieved monthly sales targets.
- Assisted with online marketing, social media promotion, and e-commerce sales activities.
Education
Gamma Collage Brisbane, QLD
Certificate III from Commercial Cookery
05-2022
Gamma Collage Brisbane, QLD
Certificate IV from Cookery
04-2023
Australia Institute of Business & TechnologyBrisbane, QLD
Advanced Diploma from Hospitality Management
05.2025 - 06.2026
Skills
- Store operations
- Guest services management
- Food and beverage operations
- Multitasking and organization
- Staff management
- Budgeting and cost control
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Affiliations
- Affiliation Online Business Marketing
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Australia Institute of Business & Technology
Advanced Diploma from Hospitality Management
05.2025 - 06.2026
Part-Time Content Creator
David's Master Pot
12.2023 - Current
Sales & Store Management Associate
The Flooring Guys
06.2023 - 01.2024
Marketing Coordinator
Newlife Fashion Store
05.2022 - 05.2023
Fashion Sales Associate
MU Fashion Store
02.2016 - 01.2018
Gamma Collage
Certificate III from Commercial Cookery
Gamma Collage
Certificate IV from Cookery