Vicheadanin Rath
Lyndhurst,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Waitress
Yokozuna
11.2022 - 09.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress
Phnom Penh Thmei Restaurant
01.2021 - 03.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
No Degree - Civil Engineering
Swinburne University of Technology
Melbourne, VIC10.2027
High School Diploma -
Keysborough College - Banksia Campus
Springvale South, VIC11.2022
Skills
- Accurate Money Handling
- Table Setting Arrangements
- Price Memorization
- Special Dietary Requirements
- Cash Handling
- Sales Expertise
- Food Preparation and Safety
- Complex Problem-Solving
- Sales Expertise
- Teamwork and Collaboration
Reading, Exploring
I love to read many type of book, however my favourite genre is fictional crime. My favourite book of all time is "Atomic habit". It is an eye opening book. Alternatively, I love exploring new area, new food and new culture. Eventhough, finding new things will make me feel a bit out of my comfort zone, I still love doing it because I could learn more about myself as well as gaining some new insight.
Languages
Cambodian
Native or Bilingual
English
Full Professional
Timeline
Waitress
Yokozuna
11.2022 - 09.2023
Waitress
Phnom Penh Thmei Restaurant
01.2021 - 03.2021
No Degree - Civil Engineering
Swinburne University of Technology
High School Diploma -
Keysborough College - Banksia Campus
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