Moodle- Learning Management System
Vickey Wong
Project Manager / Business Development Manager
South Bank, Brisbane,QLD
Summary
Efficient Project management and Business Development professional with a self-motivated, dependable nature. Good at diligent attention to important detail and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Project Manager / Training Coordinator
Queensland Aerospace College
Brisbane, QLD
02.2020 - Current
- Evaluated potential risks and developed actionable mitigation strategies and contingency plans.
- Setup and implement the new business model in timely manner during COVID and partnership with subcontractors to built new websites, E-commerce platform for online courses and Learning Management System platform to deliver courses, create and set up the online examinations to international and domestic student.
- Managed change control procedures and verified completion of project deliverables within agreed time scale and resource.
- Monitored and enforced execution of periodically scheduled quality reviews.
- Controlled project milestones and deliverables at all stages, from planning and development through quality control partner with Quality Manager and final review to CASA (Civil Aviation Safety Authority).
- Spearhead and create work instructions for implementation of new technologies for online teaching/learning, video recording, student interaction, and course management.
- Tracked daily activities in all websites, Learning Management System for consistent reporting for CASA audit and internal record tracking.
- Liaise with student on weekly basis and follow up their learning performance and trouble shooting when any problems occurred in the systems.
- Liaise with Invigilator and student with their online examinations logistic and follow up with the exam result for internal tracking and CASA audit used.
- Manage and create social media content for social media platform used.
- Research, develop and implement new systems to suit the new business model.
- Such as create a new plugin on platform for OJT book, course materials etc.
Group Business Development Manager
GBR Helicopters / ExperienceCo, ASX Listed
Cairns, QLD
06.2016 - 07.2019
- Overlooking Group Brands such as Skydive Australia, Raging Thunder Adventures, Reef Magic Cruises, Big Cat Cruises, Tropical Journeys for Asia Pacific markets.
- Grew and diversified company accounts, proactively identifying and capitalizing on emerging business opportunities.
- Executing sales and business strategies plan with key stakeholders.
- Cultivate and building rapport with existing and new stakeholders by networking and finding niches.
- Exceed KPI's for each brands set by Board through developing and create market campaigns, negotiating and attending industry events oversea and domestic.
- Key abilities to follow through with sales contracts, ensure new clients orientation package and transit progress smoothly with group internal departments.
- Generate and monitor quotes and operational cost to exceed client's expectation in Helicopters, Ballooning or vessels charter services.
- Provide prompt and effective solution when unexpected circumstances happened and be prepare to provide any assistance when client's need.
- Manage and monitor products development to improve the service and operation procedure by the stakeholders' review.
- Manage and coordinate with different internal departments on procedure streamlined for B2B accounts and direct sales.
- Cultivated strong professional connections through client visits overseas and interstate, on-site presentations, and trade shows.
- Overseeing remote sales networks through Information Technology Systems via different applications or booking platforms.
- Managed and executed project plans with clear objectives and steps strictly followed by set period in timely manner.
- Task Prioritise management for all the tasks across the group products.
- Seeking opportunities, Managed Flight Training programme for Chinese Cadet from China, Coordinate between Aviation Group based in China and GBR Helicopters.
Senior Sales Consultant
Watches Of Switzerland
Cairns, QLD
05.2014 - 05.2016
- Lead sales department in customer experience and build strategic relationships with domestic and international travel agents based in the Asia market.
- Successfully met all budgets and KPI's set forth by the corporation by working along side team members to ensure organizational sales skills were executed efficiently.
- Increased sales through customer needs assessment, catered product recommendations, and upselling techniques.
Senior Cruise Attendant
Great Adventures and Sunlovers Cruises
Cairns, QLD
09.2012 - 03.2014
- Interaction, translation and interpretation for Chinese speaking passengers.
- Managed POS, cash handling and daily administrative duties.
- Improved customer satisfaction by providing information about facilities and entertainment operations.
- Collaborated with team members to meet daily demands and handle challenging operations.
- Maintained full compliance with legal, health, and safety regulations.
Assistant Event Manager
07.2008 - 08.2012
- Sumi Group Production, Hong Kong, Adapted spaces, staff workflows, and plans for different types of events, including conferences, private gatherings, and corporate meetings.
- Prepared for each event by gathering requirements such as budgets, themes, and desires outcomes from leaders.
- Helped distinguish company from competitors through quality of events and professionalism of service.
- Arranged consistent service delivery by cultivating strong relationships with local vendors.
- Developed designs and content for marketing and executing diverse events.
- Handled simultaneous events with effective organizational, multitasking, and prioritization skills.
Education
Hong Kong
Hong Kong Baptist University (HKBU)
Skills
Contract managementRisk managementTactical planningClient relationsStakeholder relationsTask prioritizationSocial Media managementTime managementRevenue analysisBusiness strategies
Project restructuring
Prospect targeting
Relationship building and rapport
Contract negotiations
Strategic account development
Software
Word Press
Microsoft 365
M-Files, Document Management System
Timeline
Project Manager / Training Coordinator
Queensland Aerospace College
02.2020 - Current
Group Business Development Manager
GBR Helicopters / ExperienceCo, ASX Listed
06.2016 - 07.2019
Senior Sales Consultant
Watches Of Switzerland
05.2014 - 05.2016
Senior Cruise Attendant
Great Adventures and Sunlovers Cruises
09.2012 - 03.2014
Assistant Event Manager
07.2008 - 08.2012
Hong Kong
Hong Kong Baptist University (HKBU)