Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Volunteer

Vickey Wong

Project Manager / Business Development Manager
South Bank, Brisbane,QLD

Summary

Efficient Project management and Business Development professional with a self-motivated, dependable nature. Good at diligent attention to important detail and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

3
3
Languages
12
12
years of professional experience

Work History

Project Manager / Training Coordinator

Queensland Aerospace College
Brisbane , QLD
2020.02 - Current
  • Evaluated potential risks and developed actionable mitigation strategies and contingency plans.
  • Setup and implement the new business model in timely manner during COVID and partnership with subcontractors to built new websites, E-commerce platform for online courses and Learning Management System platform to deliver courses, create and set up the online examinations to international and domestic student.
  • Managed change control procedures and verified completion of project deliverables within agreed time scale and resource.
  • Monitored and enforced execution of periodically scheduled quality reviews.
  • Controlled project milestones and deliverables at all stages, from planning and development through quality control partner with Quality Manager and final review to CASA (Civil Aviation Safety Authority).
  • Spearhead and create work instructions for implementation of new technologies for online teaching/learning, video recording, student interaction, and course management.
  • Tracked daily activities in all websites, Learning Management System for consistent reporting for CASA audit and internal record tracking.
  • Liaise with student on weekly basis and follow up their learning performance and trouble shooting when any problems occurred in the systems.
  • Liaise with Invigilator and student with their online examinations logistic and follow up with the exam result for internal tracking and CASA audit used.
  • Manage and create social media content for social media platform used.
  • Research, develop and implement new systems to suit the new business model.
  • Such as create a new plugin on platform for OJT book, course materials etc.

Group Business Development Manager

GBR Helicopters / ExperienceCo, ASX Listed
Cairns , QLD
2016.06 - 2019.07
  • Overlooking Group Brands such as Skydive Australia, Raging Thunder Adventures, Reef Magic Cruises, Big Cat Cruises, Tropical Journeys for Asia Pacific markets.
  • Grew and diversified company accounts, proactively identifying and capitalizing on emerging business opportunities.
  • Executing sales and business strategies plan with key stakeholders.
  • Cultivate and building rapport with existing and new stakeholders by networking and finding niches.
  • Exceed KPI's for each brands set by Board through developing and create market campaigns, negotiating and attending industry events oversea and domestic.
  • Key abilities to follow through with sales contracts, ensure new clients orientation package and transit progress smoothly with group internal departments.
  • Generate and monitor quotes and operational cost to exceed client's expectation in Helicopters, Ballooning or vessels charter services.
  • Provide prompt and effective solution when unexpected circumstances happened and be prepare to provide any assistance when client's need.
  • Manage and monitor products development to improve the service and operation procedure by the stakeholders' review.
  • Manage and coordinate with different internal departments on procedure streamlined for B2B accounts and direct sales.
  • Cultivated strong professional connections through client visits overseas and interstate, on-site presentations, and trade shows.
  • Overseeing remote sales networks through Information Technology Systems via different applications or booking platforms.
  • Managed and executed project plans with clear objectives and steps strictly followed by set period in timely manner.
  • Task Prioritise management for all the tasks across the group products.
  • Seeking opportunities, Managed Flight Training programme for Chinese Cadet from China, Coordinate between Aviation Group based in China and GBR Helicopters.

Senior Sales Consultant

Watches Of Switzerland
Cairns , QLD
2014.05 - 2016.05
  • Lead sales department in customer experience and build strategic relationships with domestic and international travel agents based in the Asia market.
  • Successfully met all budgets and KPI's set forth by the corporation by working along side team members to ensure organizational sales skills were executed efficiently.
  • Increased sales through customer needs assessment, catered product recommendations, and upselling techniques.

Senior Cruise Attendant

Great Adventures and Sunlovers Cruises
Cairns , QLD
2012.09 - 2014.03
  • Interaction, translation and interpretation for Chinese speaking passengers.
  • Managed POS, cash handling and daily administrative duties.
  • Improved customer satisfaction by providing information about facilities and entertainment operations.
  • Collaborated with team members to meet daily demands and handle challenging operations.
  • Maintained full compliance with legal, health, and safety regulations.

Assistant Event Manager

2008.07 - 2012.08
  • Sumi Group Production, Hong Kong, Adapted spaces, staff workflows, and plans for different types of events, including conferences, private gatherings, and corporate meetings.
  • Prepared for each event by gathering requirements such as budgets, themes, and desires outcomes from leaders.
  • Helped distinguish company from competitors through quality of events and professionalism of service.
  • Arranged consistent service delivery by cultivating strong relationships with local vendors.
  • Developed designs and content for marketing and executing diverse events.
  • Handled simultaneous events with effective organizational, multitasking, and prioritization skills.

Education

Hong Kong

Hong Kong Baptist University (HKBU)

Skills

Contract managementundefined

Software

Moodle- Learning Management System

Word Press

Microsoft 365

M-Files, Document Management System

Languages

English

Cantonese

Mandarin

Timeline

Project Manager / Training Coordinator

Queensland Aerospace College
2020.02 - Current

Group Business Development Manager

GBR Helicopters / ExperienceCo, ASX Listed
2016.06 - 2019.07

Senior Sales Consultant

Watches Of Switzerland
2014.05 - 2016.05

Senior Cruise Attendant

Great Adventures and Sunlovers Cruises
2012.09 - 2014.03

Assistant Event Manager

2008.07 - 2012.08

Hong Kong

Hong Kong Baptist University (HKBU)
Vickey WongProject Manager / Business Development Manager