Moodle- Learning Management System
Vickey Wong
Project Manager / Business Development Manager
South Bank, Brisbane,QLD
Summary
Efficient Project management and Business Development professional with a self-motivated, dependable nature. Good at diligent attention to important detail and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Project Manager / Training Coordinator
Queensland Aerospace College
Brisbane, QLD
02.2020 - Current
- Evaluated potential risks and developed actionable mitigation strategies and contingency plans.
- Setup and implement the new business model in timely manner during COVID and partnership with subcontractors to built new websites, E-commerce platform for online courses and Learning Management System platform to deliver courses, create and set up the online examinations to international and domestic student.
- Managed change control procedures and verified completion of project deliverables within agreed time scale and resource.
- Monitored and enforced execution of periodically scheduled quality reviews.
- Controlled project milestones and deliverables at all stages, from planning and development through quality control partner with Quality Manager and final review to CASA (Civil Aviation Safety Authority).
- Spearhead and create work instructions for implementation of new technologies for online teaching/learning, video recording, student interaction, and course management.
- Tracked daily activities in all websites, Learning Management System for consistent reporting for CASA audit and internal record tracking.
- Liaise with student on weekly basis and follow up their learning performance and trouble shooting when any problems occurred in the systems.
- Liaise with Invigilator and student with their online examinations logistic and follow up with the exam result for internal tracking and CASA audit used.
- Manage and create social media content for social media platform used.
- Research, develop and implement new systems to suit the new business model.
- Such as create a new plugin on platform for OJT book, course materials etc.
Group Business Development Manager
GBR Helicopters / ExperienceCo, ASX Listed
Cairns, QLD
06.2016 - 07.2019
- Overlooking Group Brands such as Skydive Australia, Raging Thunder Adventures, Reef Magic Cruises, Big Cat Cruises, Tropical Journeys for Asia Pacific markets.
- Grew and diversified company accounts, proactively identifying and capitalizing on emerging business opportunities.
- Executing sales and business strategies plan with key stakeholders.
- Cultivate and building rapport with existing and new stakeholders by networking and finding niches.
- Exceed KPI's for each brands set by Board through developing and create market campaigns, negotiating and attending industry events oversea and domestic.
- Key abilities to follow through with sales contracts, ensure new clients orientation package and transit progress smoothly with group internal departments.
- Generate and monitor quotes and operational cost to exceed client's expectation in Helicopters, Ballooning or vessels charter services.
- Provide prompt and effective solution when unexpected circumstances happened and be prepare to provide any assistance when client's need.
- Manage and monitor products development to improve the service and operation procedure by the stakeholders' review.
- Manage and coordinate with different internal departments on procedure streamlined for B2B accounts and direct sales.
- Cultivated strong professional connections through client visits overseas and interstate, on-site presentations, and trade shows.
- Overseeing remote sales networks through Information Technology Systems via different applications or booking platforms.
- Managed and executed project plans with clear objectives and steps strictly followed by set period in timely manner.
- Task Prioritise management for all the tasks across the group products.
- Seeking opportunities, Managed Flight Training programme for Chinese Cadet from China, Coordinate between Aviation Group based in China and GBR Helicopters.
Senior Sales Consultant
Watches Of Switzerland
Cairns, QLD
05.2014 - 05.2016
- Lead sales department in customer experience and build strategic relationships with domestic and international travel agents based in the Asia market.
- Successfully met all budgets and KPI's set forth by the corporation by working along side team members to ensure organizational sales skills were executed efficiently.
- Increased sales through customer needs assessment, catered product recommendations, and upselling techniques.
Senior Cruise Attendant
Great Adventures and Sunlovers Cruises
Cairns, QLD
09.2012 - 03.2014
- Interaction, translation and interpretation for Chinese speaking passengers.
- Managed POS, cash handling and daily administrative duties.
- Improved customer satisfaction by providing information about facilities and entertainment operations.
- Collaborated with team members to meet daily demands and handle challenging operations.
- Maintained full compliance with legal, health, and safety regulations.
Assistant Event Manager
07.2008 - 08.2012
- Sumi Group Production, Hong Kong, Adapted spaces, staff workflows, and plans for different types of events, including conferences, private gatherings, and corporate meetings.
- Prepared for each event by gathering requirements such as budgets, themes, and desires outcomes from leaders.
- Helped distinguish company from competitors through quality of events and professionalism of service.
- Arranged consistent service delivery by cultivating strong relationships with local vendors.
- Developed designs and content for marketing and executing diverse events.
- Handled simultaneous events with effective organizational, multitasking, and prioritization skills.
Education
Hong Kong
Hong Kong Baptist University (HKBU)
Skills
Contract managementundefined
Software
Word Press
Microsoft 365
M-Files, Document Management System
Timeline
Project Manager / Training Coordinator
Queensland Aerospace College
02.2020 - Current
Group Business Development Manager
GBR Helicopters / ExperienceCo, ASX Listed
06.2016 - 07.2019
Senior Sales Consultant
Watches Of Switzerland
05.2014 - 05.2016
Senior Cruise Attendant
Great Adventures and Sunlovers Cruises
09.2012 - 03.2014
Assistant Event Manager
07.2008 - 08.2012
Hong Kong
Hong Kong Baptist University (HKBU)
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