Vicki Camps
Cowra
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
17
17
years of professional experience
Work History
Owner
Rose Garden Coffee House
05.2013 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
CNC Technician/Manager of Operations
Chernco
02.2009 - 05.2013
- Enhanced production efficiency by implementing new CNC programming techniques and strategies.
- Streamlined workflow for faster turnaround times by optimizing CNC machine setups.
- Reduced material waste through accurate programming of cutting paths and tool selection.
- Maintained strict quality control standards with thorough inspection of finished parts.
- Increased shop safety by consistently adhering to proper machine maintenance and operation protocols.
- Managed multiple projects simultaneously, ensuring timely completion while maintaining high-quality standards.
- Maintained detailed documentation of machining processes, enabling seamless shift handovers and knowledge transfer among team members.
- Ran multiple CNC machines simultaneously to increase production capacity.
Motel Manager
Alana
06.2007 - 02.2009
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Managed daily operations for better customer service and increased revenue.
- Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
- Increased repeat business through excellent customer service and targeted marketing efforts.
- Reduced expenses with effective cost control measures in purchasing and payroll management.
- Maintained high occupancy rates by implementing competitive pricing strategies and promotions.
Education
High School Diploma -
Cowra High School
Cowra, NSW11.1986
Skills
- Regulatory Compliance
- Business Management
- Staff hiring
- Marketing
- Sales management
- Financial Planning
- Financial Management
- Employee Development
- Business Development
- Operations Management
- Project Management
- Product branding
- Small business operations
- Client Service
- Staff Management
- Business Administration
- Business Forecasting
- Business marketing
- Administrative Management
Timeline
Owner
Rose Garden Coffee House
05.2013 - Current
CNC Technician/Manager of Operations
Chernco
02.2009 - 05.2013
Motel Manager
Alana
06.2007 - 02.2009
High School Diploma -
Cowra High School
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