Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vicki Elwin

Leeton,NSW

Summary

I completed schooling at Leeton High School in 1985, then commenced secretarial studies in 1986 with Tafe NSW, including shorthand, typing and office administation. In 1987 I was employed by Tierney & Dowd as a receptionist, working as a secretarial assistant to solicitors with court matters, preparing wills and powers of attorney. During my employment I progressively built the knowledge and skills I now possess where my current role is now Senior Conveyancing Secretary, assisting solicitors with retail sales and purchases, leases, water sales and purchases, farm sales and purchases, commercial leases. I am responsible for training new staff members in manual conveyancing and providing mentoring and support.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Senior Conveyancing Secretary

Tierney & Dowd
02.1987 - Current
  • Streamline conveyancing processes by implementing efficient document management systems.
  • Ensuring client satisfaction by providing timely and accurate updates on property transaction progress.
  • Collaborate with Solicitors to ensure smooth title transfers for residential and commercial properties.
  • Reduce errors in legal documents by meticulously proofreading and editing before submission.
  • Assist in successfully closing numerous property transactions within tight deadlines, ensuring time management.
  • Support the preparation of purchase agreements, deeds, mortgages, and other conveyancing-related documents for smooth transactions.
  • Conduct relevant searches of public records to identify potential issues affecting property titles.
  • Liaise with clients, realtors, mortgage lenders, and other stakeholders to coordinate information exchange for successful closings. Communicating professionally both verbally and in writing.
  • Increase office efficiency through proficient use of conveyancing software tools for document tracking and information management.
  • Facilitate clear communication between all parties involved in property transactions to minimise misunderstandings and delays.
  • Maintain detailed records of all correspondence, documentation, and transaction details for future reference and audit purposes.
  • Contribute to a positive work environment through effective teamwork and willingness to support colleagues when needed, including mentoring new conveyancing staff and providing support and supervision, sharing knowledge of conveyancing procedures and best practices.
  • Manage multiple caseloads simultaneously while maintaining strict attention to detail and prioritising tasks effectively.
  • Develop strong relationships with clients by demonstrating professionalism, empathy, and responsiveness during the conveyancing process.
  • Handle sensitive client data discreetly while adhering to best practices regarding privacy protection.
  • Keep clients informed throughout the entire conveyancing process using various communication methods tailored to individual preferences and being readily accessible for client enquiries.
  • Create and print legal documents for Solicitors to review. Diligently editing legal correspondence and documents in accordance with Solicitors direction.
  • Complete data entry of legal documents into electronic filing systems.
  • Develop and maintain positive relationships with clients and colleagues.
  • Transcribe information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
  • Schedule and made appointments for numerous Solicitors.
  • Prepare and process invoices.

Education

Secretarial Studies -

TAFE NSW
Leeton
12.1987

Skills

  • Clerical Support
  • Flexible and Adaptable
  • Written Communication
  • Good Telephone Etiquette
  • Computer Skills
  • Supervision and leadership
  • Critical Thinking
  • Problem-Solving
  • Active Listening
  • Microsoft Word
  • Self-Directed
  • LEAP and Smokeball (legal) Software Proficiency
  • Quality Assurance
  • Decision-Making
  • Customer Service

Certification

PEXA training

Timeline

Senior Conveyancing Secretary

Tierney & Dowd
02.1987 - Current

Secretarial Studies -

TAFE NSW

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Vicki Elwin