VICKI HULME
Norlane,VIC
Summary
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Versatile team member offering over 30 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
38
38
years of professional experience
Work History
Retail Shop Assistant/Duty Manager
Kmart
08.2010 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and org
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Checked incoming orders and organized new stock
Crossing Supervisor
City Of Greater Geelong
07.2006 - 07.2007
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Integration Aide
Flinders Peak Secondary College
06.2005 - 12.2006
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Developed rapport to create safe and trusting environment for care.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Cleaner
Bellarine Holiday Resort
11.2003 - 02.2004
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
Pamphlet Distributor
Salmat
03.2003 - 11.2003
- Responded to customer questions and objections to address concerns and build rapport.
- Greeted customers warmly and pleasantly answered inquiries.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Bookkeeper
Andy Glen Electrical
09.1998 - 02.2003
- Maintained and processed invoices, deposits, and money logs.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reported financial data and updated financial records in ledgers and journals.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
Shop Assistant
Kmart
05.1985 - 10.2002
- Completed daily tasks accurately and on-time to support shop needs.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Helped managers with daily checklists and last-minute requirements.
- Reviewed prices and performed audits to detect and correct price discrepancies.
Bartender
National Hotel
10.1996 - 12.1997
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
No Degree - First Aid
Red Cross
Geelong, VIC04.2020
No Degree - MYOB
Open Access College
Marden, SA02.2008
No Degree - Integration Aide
Swinburne Senior Secondary College
Hawthorn, VIC02.2006
No Degree - RSA
Liquor Licensing Commission
Victoria01.1996
No Degree - Year 11
Corio North High School
Corio, VIC12.1985
Skills
- Process Knowledge
- Team Goals
- Adaptable and Flexible
- Safe Work Practices
- Product Knowledge
- Strong Communication and Interpersonal Skills
- Shipment Processing
- Online Systems
Timeline
Retail Shop Assistant/Duty Manager
Kmart
08.2010 - Current
Crossing Supervisor
City Of Greater Geelong
07.2006 - 07.2007
Integration Aide
Flinders Peak Secondary College
06.2005 - 12.2006
Cleaner
Bellarine Holiday Resort
11.2003 - 02.2004
Pamphlet Distributor
Salmat
03.2003 - 11.2003
Bookkeeper
Andy Glen Electrical
09.1998 - 02.2003
Bartender
National Hotel
10.1996 - 12.1997
Shop Assistant
Kmart
05.1985 - 10.2002
No Degree - First Aid
Red Cross
No Degree - MYOB
Open Access College
No Degree - Integration Aide
Swinburne Senior Secondary College
No Degree - RSA
Liquor Licensing Commission
No Degree - Year 11
Corio North High School
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