Vicki James

Assisted clients with meal preparation, serving, shopping. Going to social activities. Assisting in general duties cooking and cleaning.

• Completed daily tasks accurately and on-time to support shop needs.
• Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Provided excellent customer service, promptly addressing inquiries and resolving issues.
• Checked incoming orders and organized new stock.
• Contributed to team success by supporting colleagues during peak periods or staff shortages.
• Assisted customers in locating items, ensuring a positive shopping experience.
• Organized shelves to remove slow moving items and add new merchandise.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
• Collaborated with team members to achieve overall store goals and objectives.
• Greeted customers entering store and offered assistance with requirements.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Helped managers with daily checklists and last-minute requirements.
• Remained calm and composed in tense situations involving angry or upset customers.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Maximized safety and production levels by frequently cleaning and organizing work areas.
• Reduced wait times by efficiently processing transactions at the cash register.
• Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
• Promoted special offers and discounts to boost revenue during promotional events or slow periods.
• Streamlined store operations with effective inventory management and restocking practices.
• Conducted regular inventory audits, identifying discrepancies and maintaining accurate stock levels.
• Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
• Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.