Summary
Overview
Work History
Education
Skills
Timeline

Vicki Lemillour

Officer,VIC

Summary

Dynamic professional with a proven track record at Interpass, excelling in customer service and problem-solving. Recognized for fostering strong client relationships and effectively leading teams to achieve goals. Adept at multitasking and maintaining attention to detail, ensuring operational efficiency and high satisfaction levels. Committed to continuous improvement and adaptability in fast-paced environments.


Overview

4
4
years of professional experience

Work History

Assistant

Ausprinters
07.2024 - 01.2025
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Call Center Team Leader

Interpass
10.2022 - 03.2023
  • Collaborated with other departments to resolve complex customer issues, ensuring overall company success and client satisfaction.
  • Served as an escalation point for challenging customer situations, resolving conflicts professionally while preserving strong client relationships.
  • Communicated frequently and openly to motivate team members and drive goal achievement.

Cleaner Helper

Teishes Cleaning
03.2021 - 03.2022
  • Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
  • Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
  • Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.

Education

No Degree - RSA

Eclipse Education, Melbourne, VIC
05-2025

RESPONSIBLE SERVICES OF ALCOHOL

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Data entry
  • Problem-solving
  • Attention to detail
  • Customer service
  • Multitasking
  • Supply restocking
  • Report writing
  • Flexibility and adaptability
  • Multitasking and organization

Timeline

Assistant - Ausprinters
07.2024 - 01.2025
Call Center Team Leader - Interpass
10.2022 - 03.2023
Cleaner Helper - Teishes Cleaning
03.2021 - 03.2022
Eclipse Education - No Degree, RSA

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Vicki Lemillour