Vicki Lewis
Brisbane
Summary
I am a hard working person with 30 years of experience in healthcare administration and education. I have proven ability in conflict resolution, staff training and provide exceptional patient care.
I have facilitated my own professional development, studying and achieving new qualifications.
I am seeking employment in medical administration or management where I can find purpose and have a positive impact.
Overview
30
30
years of professional experience
Work History
Assistant Practice Manager
Brisbane Cardiac and Specialist Centre
08.2025 - 09.2025
- Operated complex booking system with multiple doctors and procedures
- Medical report typing
- Supportive team member to patients and colleagues
- Liaison with Genie, Medical Objects, Health Funds and Hospitals
Trainer and Assessor - Medical Terminology
Wesley Healthcare
02.2006 - 02.2008
- Developed and delivered training programs to students wishing to work in Medical Administration
- Delivered Medical Terminology training and assessed students on their knowledge
Practice Manager
Peter Dixon Plastic Surgery
03.2005 - 02.2006
- Maintained a professional practice by supporting Specialist Doctor and Nurses with appointments and patient care
- Managed financial transactions and all medical typing of reports
- Delivered exceptional patient care to ensure understanding of procedures and operations
Tribunal Officer + Team Leader
Q-COMP Workers' Compensation Regulator
02.2002 - 02.2005
- Responsible for the training and development of 8 staff
- Creation and management of Medical Assessment Tribunals and liaising with external medical specialists to assess workers’ injuries
- Interpretation and application of Workers’ Compensation legislation
Practice Manager
Caroline Mercer Dermatologist
02.2000 - 02.2002
- Managed the practice as a sole employee, making hospital bookings and managing all financial transactions
- Engaged with Medicare, Health Funds and banking systems
- Typing of all medical reports
Receptionist
Queensland X-Ray
01.1996 - 02.2000
- Worked across four locations as a medical secretary and medical report typist
- Multi-tasking with phone calls, appointment bookings and face to face patient interactions
Teacher Assistant
Brisbane Catholic Education/Sycamore School
02.2025 - 08.2025
- Assisted teacher in developing and implementing lesson plans for diverse student needs.
- Supported classroom management by maintaining a positive learning environment and addressing student inquiries.
- Facilitated small group activities to reinforce literacy and numeracy skills
- Prepared instructional materials and resources
Trainer and Assessor
Indie College
03.2024 - 02.2025
- Developed and delivered training materials to enhance student learning and outcomes
- Facilitated workshops to improve team engagement and understanding of learning challenges
- Built rapport and trust with vulnerable and at risk teenagers to support their learning
Teacher Assistant
Iona College
04.2020 - 03.2024
- In classroom support to students with diverse learning needs in Years 5-12
- Coordinated with parents and staff to communicate student achievements and address learning needs effectively.
- Participated in professional development workshops to refine skills and stay updated on best practices in education.
Community Engagement Officer
GIVIT Listed Ltd
05.2017 - 03.2020
- Led community outreach initiatives to enhance local engagement and participation.
- Developed partnerships with local and interstate to facilitate donations and assess need
- Coordinated events that promoted community awareness and inclusivity efforts.
Raising a Family
At Home
02.2008 - 05.2017
Education
BSBMED301 - Interpret And Apply Medical Terminology
TAFE
Brisbane, QLD10-2025
Graduate Diploma - Language, Literacy And Numeracy
MW Training
Brisbane01-2026
Certificate IV - Training And Assessing
TAFE Queensland
Brisbane04-2023
Certificate IV - Education Support
TAFE Queensland
Brisbane05-2020
Skills
- Professional and articulate communicator
- Excellent conflict resolution
- Empathetic and intuitive with colleagues and patients
- Fast and accurate typist (70wpm, 99% accuracy)
- Microsoft Suite
- Genie Medical Software
Timeline
Assistant Practice Manager
Brisbane Cardiac and Specialist Centre
08.2025 - 09.2025
Teacher Assistant
Brisbane Catholic Education/Sycamore School
02.2025 - 08.2025
Trainer and Assessor
Indie College
03.2024 - 02.2025
Teacher Assistant
Iona College
04.2020 - 03.2024
Community Engagement Officer
GIVIT Listed Ltd
05.2017 - 03.2020
Raising a Family
At Home
02.2008 - 05.2017
Trainer and Assessor - Medical Terminology
Wesley Healthcare
02.2006 - 02.2008
Practice Manager
Peter Dixon Plastic Surgery
03.2005 - 02.2006
Tribunal Officer + Team Leader
Q-COMP Workers' Compensation Regulator
02.2002 - 02.2005
Practice Manager
Caroline Mercer Dermatologist
02.2000 - 02.2002
Receptionist
Queensland X-Ray
01.1996 - 02.2000
BSBMED301 - Interpret And Apply Medical Terminology
TAFE
Graduate Diploma - Language, Literacy And Numeracy
MW Training
Certificate IV - Training And Assessing
TAFE Queensland
Certificate IV - Education Support
TAFE Queensland
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