Vicki Li
Surfers Paradise,Australia
Summary
I'm Vicki, on my 1st year Working Holiday Visa. I'm seeking work with full time hours (40+ per week) and am open to a wide range of roles including Hospitality, front of desk, retail role, Housekeeping, F&B, Bar. - I'm a hard worker, reliable, and used to physical tasks as well as fast-paced environments. I adapt quickly, enjoy teamwork, and I'm happy to help wherever needed.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Timeless Watches
Gold Coast, QLD
03.2026 - 04.2026
- Assisted customers with watch selection and product inquiries
- Provided product knowledge on brands, styles and warranties
- Assisted with stock replenishment and inventory organization
- Maintained visual merchandising and store presentation
- Processed transactions using POS system
Sales Assistant (part-time)
Adidas
Shanghai, China
12.2024 - 12.2025
- Provided personalised customer service, assisting customers in selecting footwear, apparel and sports accessories.
- Demonstrated product features, materials and sizing guidance to improve customer purchasing decisions.
- Achieved individual and team sales targets during high-traffic weekend shifts.
- Processed POS transactions accurately, including cash, card and mobile payments.
- Assisted with visual merchandising and ensured store displays met brand presentation standards.
- Replenished stock and maintained organised, clean sales floor areas.
- Managed fitting room flow and supported inventory checks during busy periods.
- Built positive customer relationships to encourage repeat business.
Customer Advisor
Trip.com group
Shanghai, China
09.2024 - 12.2025
- Handled confirmation, cancellation, and modification issues related to overseas hotel bookings.
- Coordinated to resolve issues arising during the booking process and after the reservation, providing excellent service to both hotels and customers.
- Maintained relationships with suppliers and coordinated related business tasks.
- Timely communicated supplier needs, summarized feedback, and reported suggestions to the company.
Sales Associate (part-time)
Uniqlo
Shanghai, China
01.2024 - 12.2024
- Delivered high-quality customer service in a fast-paced retail environment.
- Assisted customers with product information, fitting, and purchase decisions.
- Processed transactions and handled returns using POS systems.
- Maintained store cleanliness, product displays, and stock levels.
- Collaborated with team members to ensure smooth store operations and excellent customer experience.
Retail Associates
Sunglass hut
Queenstown, New Zealand
08.2023 - 01.2024
- To help customer to choose sunglasses that suit their need and style.
- To promote specific brands or styles of sunglasses.
- To maintain product displays, to keep shelves organized, and to do the inventory management.
- To offer advise to customers, to recommend suitable sunglasses base on their face, shape, style and their preferences.
- To complete sales transactions, to handle payment transactions, to ensure accurate and efficient cashier service.
Retail Sales
DF Souvenirs
Queenstown, New Zealand
01.2023 - 07.2023
- To sell a variety of souvenir merchandise like possum merino knitwear, souvenirs, jewelry, health products.
- To answer customer queries, to help customer to find their desired items, to offer advice.
- To maintain product displays, to ensure items are neatly organized, to restock shelves.
- To complete sales transactions, ensure accurate price calculations, and handle payment.
- DF Souvenirs is one of New Zealand leading tourist stores.
Logistics Coordinator
Parkrose trading co.,ltd
Shanghai, China
07.2018 - 12.2022
- Coordinated purchase orders and shipping schedules with suppliers and overseas offices.
- Arranged cargo booking and shipment consolidation with freight forwarders.
- Prepared and reviewed export documentation to ensure compliance with international shipping and customs requirements.
Education
English Translation Major -
Harbin University
Harbin, China07-2018
Skills
- Sales skills
- Retail sales
- Customer service
- Sales strategy
- Microsoft Office
- Excel
- Word
- Problem solving
- Coordination skills
- Team collaboration
- Adaptability
- Flexibility
- Quick learner
- Responsibility
- Communication skills
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Timeline
Sales Assistant
Timeless Watches
03.2026 - 04.2026
Sales Assistant (part-time)
Adidas
12.2024 - 12.2025
Customer Advisor
Trip.com group
09.2024 - 12.2025
Sales Associate (part-time)
Uniqlo
01.2024 - 12.2024
Retail Associates
Sunglass hut
08.2023 - 01.2024
Retail Sales
DF Souvenirs
01.2023 - 07.2023
Logistics Coordinator
Parkrose trading co.,ltd
07.2018 - 12.2022
English Translation Major -
Harbin University