Vicki Lozancic
Drummoyne
Summary
I am a highly proficient, self-driven and professional Account Manager with a strong work ethic, valuing accountability and quality outcomes. During my sales career, I have built lasting relationships and have been recognised for my integrity, strong customer focus and desire to add value and apply high standards at all times. I am extremely proud of the reputation and personal brand that I have built in the Education sector and am humbled by the trust I receive in return. The ability to identify opportunities, listen objectively and develop accurate solutions to then take a proactive approach towards outcomes, has equipped me to meet and exceed sales targets. I am interested in applying my skills within a dynamic company that values quality and can capitalise on my skills.
Overview
26
26
years of professional experience
Work History
Account Executive
Konica Minolta Business Solutions
05.2017 - Current
- Management of accounts in the Education vertical across Tertiary, Independent, Catholic and Government sector.
- Management of accounts in the Local Government and Non-for-Profit sector.
- Experienced sales skillset in hardware, software & solutions, services, outsourced managed services and consulting.
- Established long-lasting relationships with key decision-makers within the Education and Government sector, solidifying my reputation as a trusted advisor.
- Identified new business opportunities and maintained existing clients to increase market presence from 13% to 33% in the Independent Education sector.
- Increased top tier clients from 20% market share to 70% market share in the Independent Education sector.
- Maintained market share of 95% in Catholic Diocese of Parramatta and grew market share to 50% in Catholic Diocese of Broken Bay.
- High success rate in winning complex solution tenders.
- Part of the key team responsible for responding and winning large opportunity tender contracts such as the NSW Government MICTA contract for ICT procurement and Department of Education Print & Imaging Devices & Services agreement.
- Being recognised by clients as customer focused by addressing client concerns promptly and effectively to ensure long-term loyalty.
- Being recognised by work colleagues and industry peers as a respected leader in my sector.
- Exceeded sales targets consistently with various accolades, most recently FY 2024 includes Highest National Sales Achiever in Education, Tony Carter Award in recognition as an extraordinary contributor, Honours Club Award and National Sales Person of the year for a result of 281% target result.
Account Executive
Fuji Xerox Australia
02.2006 - 04.2017
- Management of accounts in the Education vertical across Independent and Catholic sector.
- Developed and maintained personal reputation and brand as trusted advisor within the Education industry.
- Ownership of complete sales cycle including identifying opportunities, analysis, presentation, implementation and ongoing management,
- Identified new business opportunities and maintained existing client base to increase market presence from 32% to 48% in Independent and Catholic Education sector.
- Collaboration with internal stakeholders to maximise sales opportunity.
- Ongoing education of new technology portfolio including hardware and software products.
- Organised and participated actively in networking events and trade shows, representing the company professionally and expanding its reach within the Education market.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Delivered professional presentations and product demonstrations, clearly articulating features and benefits tailored to each clients business needs.
- Constantly exceeded yearly sales target and qualified for numerous incentives for achievement for over 130% target results.
Account Manager
Canon Australia
06.2002 - 06.2006
- Maintained accounts of 450 Education clients in Catholic, Independent and Government sector.
- Commencement of building my personal brand and being recognised as a professional and ethical partner.
- Maintained high client retention rate by providing exceptional customer service.
- Developed sales strategy to drive outcome from opportunity identification through to ongoing management.
Sales Trainee
Canon Australia
06.2001 - 06.2002
- Assisted senior colleagues in day to day activities
- Conducted customer demonstrations and customer training on hardware products
- Conducted site audits and developed future rationalisation and optimisation plans.
- Generated and presented proposals to clients.
Sales Administrator
Canon Australia
06.1999 - 05.2001
- Processing orders and coordinating with the sales team on customer requirements.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Generating customer invoices.
- Calculated commissions payable to Account Managers.
- Responded to customer inquiries and resolving issues related to products and services.
Education
Bachelor of Science - Computing
University of Western Sydney
Sydney, NSW1992
Skills
- Sales across hardware, software and solutions
- Client relationship building and nurturing
- Account management
- CRM proficiency
- Internal business collaboration
- Expert industry knowledge and contacts
- Exceptional communication and presentation
Timeline
Account Executive
Konica Minolta Business Solutions
05.2017 - Current
Account Executive
Fuji Xerox Australia
02.2006 - 04.2017
Account Manager
Canon Australia
06.2002 - 06.2006
Sales Trainee
Canon Australia
06.2001 - 06.2002
Sales Administrator
Canon Australia
06.1999 - 05.2001
Bachelor of Science - Computing
University of Western Sydney
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