Vicki McKenzie
Summary
Accomplished Senior HR Operations and Payroll Manager with a distinctive blend of expertise in HR and national payroll management. With over two decades of experience, I excel in HR Operations, Payroll Management and Compliance, strategic planning, and systems integration, ensuring alignment with organizational objectives. Known for enhancing payroll accuracy, implementing effective HRIS solutions, and driving process improvements, I bring a results-oriented approach to all HR and Payroll functions.
A dedicated Leader and team player with a proven record in streamlining operations, adapting to evolving regulatory needs, and fostering collaborative team environments. Recognized for consistently delivering high-quality outcomes in fast-paced settings, I am committed to continuous learning, growth, and making a positive impact through effective communication, analytical expertise, and problem-solving.
Overview
3
3
years of professional experience
Work History
Payroll Manager
AusNet Services
09.2022 - Current
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Partnered with IT professionals to develop custom software solutions tailored specifically for company''s unique payroll needs.
- Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
- Mentored junior team members, helping them develop the skills necessary for career advancement within the payroll field.
- Integrated newly acquired companies into existing payroll systems while ensuring full compliance with relevant tax laws.
- Enhanced payroll system functionality through customization and upgrades, meeting evolving organizational needs.
- Managed year-end payroll activities.
- Collaborated with HR to integrate payroll and benefits administration, streamlining operations and improving employee experience.
- Facilitated transition to new payroll system, minimizing disruptions and maintaining payroll continuity.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
HR Services and Payroll Manager
AusNet Services
01.2023 - 11.2023
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Implemented new HRIS ensuring business continuity
- Management of team of 10+
HRBP
AusNet
02.2022 - 09.2022
- Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
- Established a consistent approach to employee performance evaluations, ensuring alignment with company objectives and fair recognition of accomplishments.
- Championed initiatives that improved overall employee off-boarding from the organization.
- Successfully executed organizational restructuring efforts, minimizing disruptions to operations while achieving desired headcount reductions.
- Strategic workforce planning and optimized scheduling practices to better align resources with business needs.
- Promoted a culture of continuous improvement by facilitating cross-functional process review sessions resulting in streamlined workflows across departments.
- Ensured compliance with employment laws and regulations through thorough audits of policies, procedures, and documentation practices.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Structured compensation and benefits according to market conditions and budget demands.
- Collaborated with managers to identify and address employee relations issues.
Education
Certificate II - Business Administration
Yeronga College of TAFE
Brisbane, QLD10-1987
Skills
- HR Operations Coordination/Management
- Payroll Management - multi-state
- Employee Relations
- Compliance (Payroll and HR) Management & Assessment
- Project Coordination and Management
- Strategic People Planning
- Process Improvement
- Internal and External Stakeholder Management
- HRIS Implementation
- Team Leadership
- Resolving discrepancies
- Payroll System Implementation
- Auditing
- Year-end Procedures
- Payroll Software Expertise
- HRBP Support
- Payroll Policies Development
- Accounting / Mathematic Principles
- Data Management
- Internal Controls
- Tax Law and Compliance
- Proficient in Microsoft products
- Industrial Labor law knowledge
- Report Writing
- Upgrading systems
- Transfer and Sale of Business Due diligence
- Security/Access Management
- Reporting expertise
- Workflow Coordination
- Multi-Team Management
- General ledger reconciliation
- Document management
- Attention to Detail
- Customer Service
- Staff Training and Succession planning
- Human resources knowledge
- Planning and coordination
- Prioritizing and Planning
- Risk Assessment
- Process Implementation
- HRIS System Maintenance
- Data Analytics
Personal Information
Title: Senior HR Professional (incl. Payroll Mgmt)
References
- Ms Pilar Gomez, HR Director – ACCIONA AU and NZ, 0407 498 071
- Mr Andrew Ermer, Industrial Relations– Thiess and ACCIONA, 0407 498 071
- Mr David Jenkins, Payroll Manager - Acciona, 0423 757 377
- Mr Julian Rzesniowiecki, Operations Support Manager Lendlease, 0427 156 045
- Mr Tim Van Der Tuin, Former Procurement Manager Thiess, 0457 301 859
- Mr John Crane, HR Manager – Thiess (now at CPB), 0421 819 394
- Petar Ivanovski, Remuneration & Benefits Manager – Thiess, 0402 137 042
- Mrs Rhonda White, Owner and Director Terry White Chemists, 07 3620 6300
Closingstatement
Thank you for your time to consider me for the role. Here to make a positive difference and whilst at it - enjoy the journey.
Affiliations
- TAPS
- Australian Taxation Association
- Workplace Express
- Australian HR Institute of HR (AHRI)
Timeline
HR Services and Payroll Manager
AusNet Services
01.2023 - 11.2023
Payroll Manager
AusNet Services
09.2022 - Current
HRBP
AusNet
02.2022 - 09.2022
Certificate II - Business Administration
Yeronga College of TAFE
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