Vicki Page
Majors Creek,NSW
Summary
Highly organized, efficient and communicative Liaison Officer with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications.
Overview
12
12
years of professional experience
Work History
Directorate Liaison Officer
Ministerial and Corporate Reporting, ACT Education
08.2022 - Current
- Facilitate communication and advice between the Directorate and the Minister’s Office, and as necessary other Directorate’s and Ministerial Offices
- Provide specialist assistance in the matters relating to Cabinet, the ACT Legislative Assembly, ministerial correspondence, stakeholder meetings and ministerial events
- Relay critical information between senior executives, Ministers advisers and Assembly support staff
- Apply knowledge of government, engagement, problem solving and manage a range of portfolio issues thoughtfully and with appropriate discretion.
Assistant Director Ministerial Cabinet and Assembl
Ministerial and Corporate Reporting, ACT Education
01.2018 - Current
- Assist with the management of the Directorate’s participation in the Cabinet and Legislative Assembly program, including providing support to the Minister and senior executive
- Support Education Directorate staff with the preparation of Ministerial, Cabinet and Legislative Assembly documents
- Coordinate and prepare letters, briefs, speeches and reports
- Provide secretariat and support for Minister and Directorate meetings with stakeholders
- Provide support for the Minister and Director-General to attend local and national meetings
- Contribute to the work of the Ministerial and Corporate Reporting team to ensure section responsibilities are met
- Coordinate Intergovernmental Agreements, Election Commitment and Parliamentary Agreement Reporting.
Assistant Director, Ministerial Services
Governance, Justice and Community Safety
08.2020 - 10.2020
- Assist with the management of the Directorate’s participation in the Cabinet and Legislative Assembly program, including providing support to the Minister and senior executive
- Support Justice and Community Safety Directorate staff with the preparation of Ministerial, Cabinet and Legislative Assembly documents
- Coordinate and prepare letters, briefs, speeches, and reports
- Provide support for the Minister and Director-General to attend local and national meetings
- Contribute to the work of the Ministerial and Government Support team to ensure section responsibilities are met.
Senior Executive Assistant and Office Manager
Minister for Territory Families
01.2016 - 01.2018
- .Provide confidential executive and secretarial support to the Minister for Territory Families and senior staff.
- Managed schedules, events and travel plans for conferences, meetings and Legislative Assembly Sittings, as well as domestic and international trips for ten executives.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Developed strong relationships with internal NT Government departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
- Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
- Improved office efficiency with the implementation of organized filing systems and document management processes.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Demonstrate high level of effective communication with various stakeholders including Federal and Territory Ministerial staff, Federal and Territory government departments, suppliers of goods and services and the general community.
- Support project and policy activities undertaken, ensure client needs are met, and a high standard of output is produced
Senior Executive Assistant to Regional Executive Director Central Australia
Department of Education
02.2016 - 08.2016
- Provide confidential executive and secretarial support to the Regional Executive Director and senior staff; including diary management, administration of finance procedures, coordination of travel, screening and responding to telephone calls, conducting research, preparing ministerial and routine correspondence, managing electronic mail, data entry and managing the flow of communication
- Support project and policy activities undertaken, ensure client needs are met and a high standard of output is produced
- Manage administrative systems to record and monitor correspondence, reporting and other corporate requests
- Demonstrate high level of effective communication with various stakeholders which can include other Ministerial staff, Federal and Territory Government departments, suppliers of goods and services and the general community.
Executive Assistant to Regional Executive Director Central Australia
Department of the Chief Minister
01.2013 - 01.2018
- Provide confidential executive support to the Regional Executive Director Central Australia and senior staff; including diary management, administration of finance procedures, coordination of travel, screening and responding to telephone calls, conducting research, drafting ministerial and routine correspondence, managing electronic mail, data entry and managing the flow of communication
- Provide reception services within the Central Australia Regional Office
- Provide secretarial support services to Central Australia Coordination Committee and Alice Springs Regional Economic Development Committee
- Support project and policy activities undertaken, ensure client needs are met and a high standard of output is produced
- Manage administrative systems to record and monitor correspondence, reporting and other corporate requests
- Demonstrate effective communication with various stakeholders which can include Ministerial staff, Federal and Territory Government departments, suppliers of goods and services and the general community
- Represent Central Australia Regional Office on departmental Work Health and Safety committee, monitor and ensure compliance with Work Health and Safety standards
- As First Aid Officer and Emergency Warden, implement, monitor and review emergency and evacuation procedures including management of drills and training programs for staff
- Provide relief administration support to the Central Australia Development Office, including supporting the coordination of ceremonial and hospitality activities in Central Australia including greeting guests at Ministerial hosted receptions and interact effectively with people from diverse cultures
- Provide assistance and mentoring of NTG Executive Assistants as required.
Education
Skills
- Process improvement strategies
- Calendar Management Proficiency
- Exceptional interpersonal skills
- Meticulous attention to detail
- Complex problems analysis
- Policies and procedures implementation
- Recordkeeping
- Collaborative relationships
- Interpersonal abilities
Strengths and Qualities
- Ability to liaise and negotiate effectively with a broad range of stakeholders.
- Highly developed coordination skills with the ability to efficiently plan, organise and prioritise, identify risk, and anticipate possible changing circumstances.
- Highly developed verbal and written communication and quality assurance skills.
- Ability to understand complex issues, evaluate situations and identify logical solutions to achieve results.
- Ability to provide clear, concise, and accurate advice.
- Strong leadership and problem-solving skills, including a demonstrated ability to exercise sound judgement.
- Excellent knowledge of Assembly, Cabinet and legislative frameworks and processes, and Administrative Arrangements within the ACT Government.
- Self-motivation and decisive.
- Demonstrated ability to ensure a healthy work-life balance to maintain personal resilience during peak work periods.
- Extensive networks, professionalism, high standards and excellent work ethic.
- Integrity and confidentiality.
- Loyalty, diligence, and dependability.
- Excellent computer skills including: Microsoft Office Suite – Word, Excel, PowerPoint, Outlook, SharePoint, Access, OneNote
- Tower Records Management System (TRIM)
Licence and Security Clearances
NSW MR Licence
NSW and ACT Working with Vulnerable People
Professional Development
- Engoori Training, 10/2023
- Centre for Cultural Competence Australia, 07/2019
Volunteer Work and Achievements
- Deputy Unit Commander, Braidwood Unit – NSW State Emergency Services – July 2021 to current
- Board Member, Epilepsy ACT
- Board Member, Epilepsy Australia
- Invited Guest Speaker - Akolade 4th Annual Public Sector EA/PA Summit - February 2018
References
- Ms Emma Taber, Senior Director Ministerial and Corporate Reporting, Education Directorate (current manager) - emma.burn@act.gov.au
- Ms Rochelle Bessey, Director Corporate Reporting, Education Directorate - rochelle.bessey@act.gov.au
- Ms Michelle Bamford, Directorate Liaison Officer, Community Services Directorate - michelle.bamford@act.gov.au
Timeline
Directorate Liaison Officer
Ministerial and Corporate Reporting, ACT Education
08.2022 - Current
Assistant Director, Ministerial Services
Governance, Justice and Community Safety
08.2020 - 10.2020
Assistant Director Ministerial Cabinet and Assembl
Ministerial and Corporate Reporting, ACT Education
01.2018 - Current
Senior Executive Assistant to Regional Executive Director Central Australia
Department of Education
02.2016 - 08.2016
Senior Executive Assistant and Office Manager
Minister for Territory Families
01.2016 - 01.2018
Executive Assistant to Regional Executive Director Central Australia
Department of the Chief Minister
01.2013 - 01.2018
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