Vicki Turner
Ellenbrook,WA
Summary
Adept HR Advisor with a proven track record at MAK Water & WTS, specializing in recruitment strategies and fostering strong employee relations. Leveraged HR software systems for data-driven decision-making, significantly enhancing recruitment processes. Demonstrates exceptional ability in labor law compliance and developing impactful job descriptions, ensuring organizational excellence and compliance. Flexible and focused team player with expertise in customer relationship management, hr proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management. Skilled Human Resources Specialist with background in managing comprehensive HR tasks, including recruitment and employee relations. Possess strong communication, negotiation, and conflict resolution skills to effectively address and improve workplace dynamics. Implemented innovative staff development programs that significantly enhanced team performance and productivity. Adapt at navigating complex HR software systems to streamline administrative processes.
Overview
20
20
years of professional experience
Work History
HR Advisor
MAK Water & WTS
Ellenbrook, WA
11.2017 - Current
- Interviewed job applicants to obtain information on work history, education or job skills.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Developed and implemented recruitment strategies to attract qualified candidates for various positions.
- Developed job descriptions for all positions within the company.
- Conducted exit interviews and completed employment termination paperwork.
- Monitored trends in human resources best practices and recommended updates to current policies.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Sourced, qualified and conducted screening interviews with job candidates.
- Created presentations on various topics related to human resources operations.
- Conducted recruitment process, including job postings, phone screens and in-person interviews.
- Collaborated with other departments to ensure compliance with local laws and regulations regarding employment practices.
- Maintained accurate records of employee data using HR software systems.
- Assisted the HR Manager with developing training programs for new and existing employees.
- Prepared or maintained employment records using human resources management system software.
- Facilitated onboarding processes for new hires by providing orientation materials and conducting orientation sessions.
- Prepared regular status reports on progress towards meeting departmental goals.
- Resolved employee complaints in an efficient manner while maintaining positive working relationships between staff members.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Managed employee relations issues such as performance management, disciplinary action and grievances.
- Conferred with management to develop or implement personnel policies or procedures.
Checkout Operator
BWS
Midland, WA
07.2014 - 11.2017
- Verified the age of customers when selling alcohol or tobacco products.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Ensured that all promotional materials were properly displayed at checkout counters.
- Resolved customer complaints in a professional manner.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
- Tracked stock levels throughout shift and alerted supervisor when supplies were running low.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
Candidate Management
Compass Group
East Perth, WA
03.2005 - 08.2013
Education
Certificate - Training & Assessment
William Angliss Institute of TAFE
Melbourne, VIC12-2008
Certificate - Business Administration
Central West TAFE
Geraldton, WA12-2005
Certificate IV - Human Resources
North Metropolitan TAFE
Perth, WASkills
- Recruitment strategies
- Employee relations
- Labor law compliance
- Job description development
- HR software systems
- Data analysis
Affiliations
- Holidaying with family and friends
- Dancing
- Gaming
Timeline
HR Advisor
MAK Water & WTS
11.2017 - Current
Checkout Operator
BWS
07.2014 - 11.2017
Candidate Management
Compass Group
03.2005 - 08.2013
Certificate - Training & Assessment
William Angliss Institute of TAFE
Certificate - Business Administration
Central West TAFE
Certificate IV - Human Resources
North Metropolitan TAFE
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