Vickie Stewart
Cranbourne,VIC
Summary
Dynamic Associate Nurse Manager at Monash Health Clayton, recognized for enhancing patient safety and clinical outcomes through effective leadership and compassionate care. Expert in conflict resolution and interdisciplinary coordination, successfully streamlined workflows, resulting in improved patient satisfaction. Committed to fostering professional development and mentoring nursing staff to achieve excellence in care delivery.
Knowledgeable Associate Nurse Unit manager with background in managing nursing teams and ensuring high-quality patient care. Proven ability to implement efficient healthcare processes and support staff development. Demonstrated leadership and problem-solving skills in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Associate Nurse Manager
Monash Health Clayton
09.1997 - Current
- Led nursing team in delivering high-quality patient care and ensuring compliance with safety standards.
- Developed and implemented effective patient care plans, enhancing overall treatment outcomes.
- Mentored junior nursing staff, fostering professional development and improving team performance.
- Streamlined workflows to optimize operational efficiency within the nursing unit.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient services and support initiatives.
- Conducted regular assessments of patient care practices, identifying areas for improvement and implementing necessary changes.
- Managed staffing schedules to ensure appropriate coverage and maintain service quality during peak periods.
- Facilitated training sessions on best practices in patient management, promoting a culture of continuous learning within the team.
- Managed day-to-day operations and workflows for nursing department.
- Coached and developed clinical employees by providing support and guidance.
- Coordinated discharge planning process and collaborated with community resources to ensure successful transitions of care for patients.
- Implemented evidence-based practices within the department, leading to improved clinical outcomes for patients.
- Reduced medication errors through effective oversight of medication management processes and ongoing staff education.
- Managed staffing schedules to ensure adequate coverage while controlling overtime costs, maintaining optimal nurse-patient ratios.
- Enhanced communication among team members through regular meetings, creating a more cohesive unit for quality patient care.
- Advocated for patients'' needs by collaborating with physicians, case managers, social workers, therapists, dietitians, pharmacists on individualized treatment plans.
- Promoted a culture of safety within the department by addressing concerns promptly and implementing corrective actions when necessary.
- Collaborated with hospital administration to develop policies and procedures that promoted patient safety and regulatory compliance.
- Related to and resolved patient concerns.
- Served as a mentor and resource for nursing staff, fostering professional growth and career development opportunities.
- Conducted performance evaluations for nursing staff, providing constructive feedback to promote continuous improvement in care delivery.
- Improved patient care by effectively managing nursing staff and coordinating interdisciplinary team collaboration.
- Streamlined nursing workflows to increase efficiency, resulting in improved patient satisfaction scores.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Education
Diploma - Family And Community Services
ACAP
Melbourne01-2016
Skills
- Clinical leadership
- Patient safety
- Compassionate care for both staff and patients
- effective coordination between Departments and services within and external to Monash Health
- Conflict resolution and de escalation
- Audits, OHS
- Work closely with Bed access to ensure the effective movement of patients
Timeline
Associate Nurse Manager
Monash Health Clayton
09.1997 - Current
Diploma - Family And Community Services
ACAP
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