Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vicky Hines

Wedderburn,NSW

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

32
32
years of professional experience

Work History

Driver

UberEats Deliveries
Campbelltown , NSW
08.2021 - Current
  • Company Overview: Sole Trader
  • Monitored traffic patterns and adjusted routes for improved efficiency on deliveries.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Ensured timely delivery of goods by adhering to strict schedules and routes.
  • Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Sale Executive

Manheim Australia
Moorebank , NSW
06.2003 - 04.2021
  • Casual employee, Fulltime, Leading Hand, Operations Supervisor, Operations Manager, Sales Executive Team
  • Key responsibilities and Achievements
  • Customer Service, Time Management, Team Management, Staff Management, Stock Control Management
  • Achievements Overview of role was learning all aspects of business
  • 18 years with the same company, gained skills in different areas of the vehicle auction Industry.
  • Casual worker - lining up cars ready for auction, detailing and driving vehicles through auctions during the onsite and live online auctions.
  • Fulltime permanent – same as a casual position along with Stock control, RF Bookings
  • Leading hand – working and supporting team members to time manage daily auction listings and ready vehicle form auctions
  • Supervisor – ensuring that all teams from detailing team, drive teams, booking teams, pad teams, were on target to be ready to go on Auction days.
  • Operations Manager – Ensuring that all supervisors and there teams meet their targets each department from receiving stock, Booking, Inspectors, Detailing, Stock Control, Run Teams and Auction Pad Teams meet deadlines.
  • Sales Executive – Auction Allocations, Client Services, Auctioneer - Bid taking live online, Administration

Security Officer

Group 4 Security
01.2000 - 02.2004
  • Monitored premises to ensure safety and security compliance.
  • Conducted regular patrols to identify and mitigate potential security risks.
  • Collaborated with law enforcement during incidents to facilitate resolution.
  • Implemented emergency response protocols to enhance incident management.
  • Maintained detailed reports of incidents, ensuring accuracy for future reference.
  • Developed and enforced access control policies to safeguard property and assets.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.

Cleaning Supervior

Westfield Shopping Centre
Liverpool, NSW
05.1993 - 08.2003
  • Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
  • Trained and mentored staff on effective cleaning techniques and equipment usage.
  • Developed and implemented efficient cleaning schedules to optimize workflow.
  • Conducted regular inspections to maintain cleanliness and compliance with regulations.
  • Resolved operational issues promptly to minimize disruption in services provided.

Education

Year 10 - Form 4

Kamo High School
New Zealand
12.1976

Skills

  • Customer Service
  • Administration Skills
  • Time Management Skills
  • Auction Pad skills
  • Stock Control
  • RF Bookings
  • Detailing
  • Driving Team Management
  • Computer skills
  • Organizational skills

Timeline

Driver

UberEats Deliveries
08.2021 - Current

Sale Executive

Manheim Australia
06.2003 - 04.2021

Security Officer

Group 4 Security
01.2000 - 02.2004

Cleaning Supervior

Westfield Shopping Centre
05.1993 - 08.2003

Year 10 - Form 4

Kamo High School

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Vicky Hines