Vicky Zhuang
Melbourne
Summary
Accomplished Business Controller at Maersk Group with expertise in SAP MM/FI modules and business process improvement. Enhanced financial performance through data analysis and effective communication. Successfully managed SAP implementations across 13 branches, improving Process efficiency and compliance. Proven adaptability and teamwork in high-pressure environments, driving continuous improvement and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Business Controller
Maersk Goup
Melbourne, VIC
04.2015 - Current
- Implemented operational system (TMFF) successfully in Australia and New Zealand by focusing on SAP master data maintenance, interface with SAP and bridging the business and finance processes
- Streamlining the business and finance process to enhance the internal controls and efficiency
- Enhanced financial performance by performing monthly job costing analysis
- Managed regular backlog cleanup for tidy balance sheet
- Streamlined financial management reporting processes, providing up-to-date data per product for informed decision making across all departments.
SAP Implementation Manager
Maersk Group
Shanghai
02.2008 - 04.2015
- Managed multiple SAP implementations (Otc, RtP & MM module) across more than 13 branches in North Asia area, demonstrating strong organizational skills and adaptability.
- Participated various System Integration testing and User Acceptance testing for the SAP tailored made design solutions, addressing challenges with proposed solutions, ensuring business requirement met by the designed solutions.
- Streamlined implementation processes by identifying inefficiencies and implementing best practices, resulting in mitigating revenue leakage and resource savings.
- Implemented continuous improvement initiatives that resulted in increased efficiency after SAP went live
- Performed internal business controls to enhance business compliance
- Collaborated with cross-functional teams to clean up the master data and backlogs.
- Managed the change requests to further improve the system and process efficiency and completeness, working closely with SAP develop teams to delivery the requirement timely.
Supply Chain Specialist
Maersk Logistics
Xiamen
03.2003 - 02.2008
- Managed the supply chain logistics as 3PL on behlf of large global companies including suppliers management, carrier management and SOP management.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customers' issues
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor of Arts -
Xiamen University
Xiament, China06-2002
Skills
- Experience with SAP MM/FI module (interface, finance, master data ect)
- Business process improvement
- Supply chain management (3PL)
- Data analysis
- Proficiency in MS office (Excel, Power Point, Power bI etc)
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Effective communication
- Adaptability and flexibility
Timeline
Business Controller
Maersk Goup
04.2015 - Current
SAP Implementation Manager
Maersk Group
02.2008 - 04.2015
Supply Chain Specialist
Maersk Logistics
03.2003 - 02.2008
Bachelor of Arts -
Xiamen University