Vickytheresa Logotuli Peteru
Clyde,VIC
Summary
A 3 year warehousing experience and counting with a range of warehousing skills, relevant for the position you are hiring for. I have consistently demonstrated problem-solving, hard working, organisational and communication abilities in all aspects and will continually to do the same.
Overview
6
6
years of professional experience
Work History
Palletiser
Aldi Distribution Centre
Dandenong, VIC
03.2024 - Current
- Load Truck trailers via an end rider
- Loading trailers according to manifests in chiller (2 degrees) or freezer (-20 degrees) areas
- Make sure areas are clear from hazards
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proved a fast learner with a procise accuracy
- Demonstrated respect, friendliness and willingness to help wherever needed.
Warehouse Storeperson
Mainfreight
Dandenong, VIC
06.2023 - 10.2023
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Removed orders from storage, wrapped, and staged for shipments.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Transported goods between warehouse locations according to shipment and storage needs.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Warehouse Pick Packer
Primary Connect
Dandenong South
03.2022 - 03.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Voice Pick orders and stacking neatly & professionally according to pallet, size and quantity of products.
- Cut shrink wrap off pallets according to order
- De-pallitise items to trays according to product.
- Pack products to boxes
- High Reach driver to replenish and restock products to allocated location
Warehouse Pick Packer
Crayola Pty Ltd
Scoresby, VIC
06.2021 - 02.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Created shipping labels to complete daily order processing.
- Loaded merchandise into specific packages suited for product dimensions.
- Built and wrapped pallets to secure shipment with freight carriers.
- Packed, weighed and shipped items per customer specifications.
- Organized items on racks, shelves and bins to maintain established order.
- Used Pronto to document information relating to receipt, storage and distribution of materials.
- Packed and loaded boxes into vehicles using care to prevent damage.
- Transported shipments from warehouse to trucks using forklifts.
- Operated manual pallet jacks and forklifts to move and store materials.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Picked and packed order items.
CUSTOMER SERVICE REPRESENTITIVE
RACV
Noble Park, VIC
10.2019 - 06.2020
- Taking inbound and outbound calls regarding Car & Home Insurance and Roadside Assistance.
- Solving any enquires regarding manual or direct debt and Level of cover for their Vehicle and property Insurance.
- Transferring through to correct departments.
- Cross – selling Home and Road assistance.
- Adhere to KPI targets 2 utilize and improve as well as to prove my worth.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Customer Service Consultant
Telco Services Australia
Burwood, VIC
06.2018 - 10.2019
- Taking inbound and outbound calls regarding Health & Life Insurance products, solving any enquires regarding payments and Level of Health Insurance cover.
- Transferring through to correct departments.
- Taking payment through EFT and sorting any payment issues.
- Cross – selling Life Insurance products.
- Adhere to KPI targets.
- Communicated with management about trends in customer calls to help team efficiency and success.
- Engaged customers in conversation to uncover needs with probing questions and overcome objections using persuasive techniques.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Collaborated with claims department to resolve claims.
- Substantiated legitimate claims and denied unjustified claims.
Education
Certificate II - BUSINESS
Chisholm Institute
Dandenong, VICHigh School Diploma -
Killester College
Springvale, VICHigh School Diploma -
Killester College
Springvale, VICSkills
- Complaint resolution
- Pick Accuracy
- Warehouse Logistics
- Customer Relations
- Excellent listening skills
- Administrative support
- Forklift Operation
- Organisation & Time management
License
- LF Forklift license
- P2 Drivers license
- WWC
Timeline
Palletiser
Aldi Distribution Centre
03.2024 - Current
Warehouse Storeperson
Mainfreight
06.2023 - 10.2023
Warehouse Pick Packer
Primary Connect
03.2022 - 03.2023
Warehouse Pick Packer
Crayola Pty Ltd
06.2021 - 02.2022
CUSTOMER SERVICE REPRESENTITIVE
RACV
10.2019 - 06.2020
Customer Service Consultant
Telco Services Australia
06.2018 - 10.2019
Certificate II - BUSINESS
Chisholm Institute
High School Diploma -
Killester College
High School Diploma -
Killester College