VICTOR CHIMBO
Gold Coast,QLD
Summary
With a proven track record at Embrace Quality Care, I excel in behavioural support and establishing trust-based relationships, significantly enhancing client independence and well-being. My expertise in client advocacy and data entry, coupled with a commitment to continuous professional development, has led to marked improvements in client satisfaction and social integration.
Overview
12
12
years of professional experience
Work History
Community Support Worker
Embrace Quality Care
03.2021 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
Community Support Worker
Just Better Care
01.2019 - 04.2021
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
Community Support Worker
FSG Australia
03.2013 - 06.2016
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
Education
Certificate III in Micro Business Operation - Micro Business Operation
BSB
Brisbane, QLDDiploma - Management And Leadership
Careers Australia
Gold Coast, QLD07-2016
Certificate III In Disability - Disability Studies
FSG Australia
Gold Coast, QLD08-2013
Skills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Family engagement
- Community outreach
- Social integration
- Client advocacy
- Data entry and reporting
- Client needs assessments
- Recreational activities
Timeline
Community Support Worker
Embrace Quality Care
03.2021 - Current
Community Support Worker
Just Better Care
01.2019 - 04.2021
Community Support Worker
FSG Australia
03.2013 - 06.2016
Certificate III in Micro Business Operation - Micro Business Operation
BSB
Diploma - Management And Leadership
Careers Australia
Certificate III In Disability - Disability Studies
FSG Australia
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