Victor Dai
Brisbane,QLD
Summary
Proactive Product Specialist with advanced problem solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Competent Product Specialist with more than 6 years of experience working in customer service. Skilled in demonstrations, data collection and many program. Proficient in brand positioning strategies and sales team building.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Product Specialist
BYD Automotive
03.2022 - 02.2023
- Assisted with demonstrations for [Product or Service] to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Established strong relationships with key industry influencers to promote products through various channels.
Sales Assistant
Stonegate
01.2022 - 02.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Retail Sales Associate
Tommy Hilfiger Store
06.2017 - 05.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Education
Bachelor of Design - Industrial And Product Design
Griffith University
Brisbane, QLD10.2024
High School -
MacGregor State High School
MacGregor, QLD11.2017
Skills
- Customer Engagement
- Product Training
- Product Launches
- Pricing strategy
- Product Demonstrations
- Market Analysis
- Product positioning
- Hardworking and Reliable
- Translation Expertise
- Fluent in Chinese
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Product Specialist
BYD Automotive
03.2022 - 02.2023
Sales Assistant
Stonegate
01.2022 - 02.2023
Retail Sales Associate
Tommy Hilfiger Store
06.2017 - 05.2021
Bachelor of Design - Industrial And Product Design
Griffith University
High School -
MacGregor State High School
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