Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
4
4
years of professional experience
Work History
Sales & Brand Development
Tropical Brazil Pty Limited
Hillsdale, New South Wales
03.2022 - Current
Developed key customer relationships to increase sales.
Performed regular follow-ups with prospects to close deals in a timely manner.
Negotiated pricing contracts with customers to maximize profits.
Performed market research to identify potential sales opportunities.
Created detailed reports on daily, weekly, and monthly sales activity.
Developed and maintained relationships with customers to ensure repeat business.
Provided technical support for customers using the company's products or services.
Researched competitors' products, prices, and sales techniques.
Trades Assistant
Toki Construction
Maroubra, New South Wales
05.2020 - 02.2022
Assisted skilled trades in areas such as carpentry and plumbing with advanced tasks.
Drove and utilized company vehicle to transport tools, materials, equipment and supplies to work sites.
<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.<ul><li>Managed end-to-end client journeys across residential and commercial lighting projects, ensuring alignment of aesthetic design with technical feasibility.</li><li>Drove revenue growth and new business development through personalized client consultations, targeted relationship-building, and market exploration.</li><li>Supervised and delivered multiple high-value projects, collaborating with architects, designers, and procurement leads for flawless execution.</li><li>Mentored new team members, elevating overall team capability and customer engagement standards.</li><li>Played an active role in client feedback integration, contributing to continual process and strategy enhancements.</li><li>Entrusted with flagship accounts and time-sensitive, complex projects, reflecting strong leadership and problem-solving abilities.</li><li>Contributed to the optimization of showroom operations, enhancing brand image and improving customer experience.</li></ul> at ESQRO Lighting Co.
Brand Specialist - Sales & Education at KEVIN.MURPHY + COLOR, Evolve Salon SystemsBrand Specialist - Sales & Education at KEVIN.MURPHY + COLOR, Evolve Salon Systems