Victoria Barham
Gobbagombalin,Australia
Summary
Compassionate and highly motivated Graduate Veterinary Nurse from Yallah TAFE, with hands-on experience in clinical support and front-desk operations gained through placement at Greencross Vets. Demonstrates strong skills in animal handling, customer service, teamwork, and administrative tasks. Dedicated to providing high-quality patient care and client support, with a genuine passion for animal health and wellbeing.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist
Greencross Vets
03.2025 - Current
- Greeted clients and patients professionally, providing a friendly and calm first point of contact in a fast-paced environment.
- Managed a high volume of incoming phone calls and emails, booking appointments, surgeries, and follow-up consultations.
- Coordinated daily appointment schedules for multiple veterinarians and nurses, ensuring smooth workflow.
- Processed client payments, issued invoices, and maintained accurate financial and patient records using practice management software on Rxworks.
- Provided basic pet care advice and triaged patient needs over the phone and in person, escalating urgent cases to clinical staff.
- Maintained client confidentiality and ensured all paperwork and patient files were up to date and properly stored.
- Liaised with suppliers, laboratories, and referral hospitals to organise diagnostics, medications, and specialist appointments.
- Ensured the reception area remained clean, welcoming, and stocked with client information and pet care products.
- Assisted with administrative tasks including reminder systems, prescription repeats, and client communications.
- Supported the clinical team during busy periods by assisting with animal handling, restocking consult rooms, and cleaning duties as required.
- Followed hospital protocols for infection control, biosecurity, and customer service excellence.
- Helped build and maintain strong client relationships through empathetic, efficient, and knowledgeable service.
Veterinary Nurse Student (Work Placement)
GreenCross Vets
10.2023 - 11.2025
- Assisted veterinarians during consultations, examinations, surgeries, and diagnostic procedures.
- Prepared surgical areas, instruments, and equipment for procedures, maintaining a sterile environment.
- Monitored patient vital signs during and after surgery, reporting changes to the veterinary team.
- Handled and restrained animals safely and calmly for treatments, blood collection, x-rays, and exams.
- Administered medications under supervision, including oral, topical, and injectable treatments.
- Performed routine cleaning and disinfection of kennels, treatment areas, and surgical suites.
- Supported post-operative care by monitoring recovery, providing comfort, and reporting progress.
- Maintained accurate patient records and ensured treatment notes and medication logs were up to date.
- Advised clients on basic pet care, nutrition, parasite prevention, and post-operative instructions.
- Re-stocked clinical supplies and ensured consumables were available and in-date.
- Operated equipment such as autoclaves, microscopes, and monitoring devices under supervision.
- Followed clinic safety and hygiene protocols, including infection control and waste management.
Waitress and Bartender
Briars Inn
11.2023 - Current
- Provided and maintained excellent customer service.
- Maintained clean dining environment.
- Adhered to RSA standards.
Station Hand
Williams Cattle Company
2021 - 2022
- I monitored the health and wellbeing of cattle, reporting any signs of injury, illness, or stress to station management.
- I fed and supplemented livestock diets, particularly during weaning periods or drought conditions.
- I assisted with calving and other animal husbandry tasks as required throughout the season.
- I kept stockyards, machinery, and tools clean and in working order through regular maintenance and cleaning.
- I maintained accurate records of livestock numbers, health treatments, and maintenance tasks.
Education
Certificate IV Veterinary Nursing - Veterinary Nursing
Yallah Tafe
Wollongong, NSW12.2025
Certificate IV Fitness And Personal Training - Fitness And Personal Training
Shellharbour Tafe
Shellharbour, NSW12.2019
Year 12
Illawarra Sports High
Skills
- Good communication skills with the ability to talk positively with people from diverse backgrounds
- Sound organizational skills and capable of achieving results for set tasks
- Proven confidence and skills in the workplace
- Friendly and efficient in the workplace
- Proven ability to work as part of a team
- Provides high-quality customer service skills
- Provides reliable administrative support to other team members
- Adaptable, flexible, and open to learning all aspects of new things
- Ability to work methodically, accurately, and without supervision
- Ability to use safe methods in the workplace
- Respectful towards others in the workplace
- Problem Solving Skills- I have a demonstrated ability to solve problems through being able to manage multiple responsibilities as a worker while achieving positive outcomes I have had the opportunity to develop thoughtful responses to a variety of situations
- Communication Skills- I have demonstrated that I can communicate with a wide range of people Through my involvement in the workplace, I have a capacity to communicate effectively in a range of situations, including working in fast-paced retail environments, construction sites and the agricultural sector I have had the opportunity to communicate with people of all ages and ethnic backgrounds
- Self-Management- I have demonstrated that I can set myself realistic goals and I can be adaptable and flexible, coping with the demands of the workplace standards and responsibilities My ability to function well at work and to prioritize my workload has been recognized by employers, receiving positive feedback
- Willingness to learn- I have demonstrated a willingness to learn new skills in the workplace I enjoy taking on new challenges that will help further my career and life outcomes
- Able to Work in a Team Environment- I am an easy-going person who gets on well with people of all backgrounds I understand the importance of working together cooperatively to support each other and to achieve a common goal I have demonstrated a capacity and desire to work in a team environment; through the jobs I have had and the people I have met
Certification
- Certificate IV in Veterinary Nursing – Yallah TAFE, 2024–2025
- Certificate II in Animal Care – Shellharbour TAFE, 2023-2024
- Certificate III & IV in Fitness (Personal Training) – 2018
Timeline
Receptionist
Greencross Vets
03.2025 - Current
Waitress and Bartender
Briars Inn
11.2023 - Current
Veterinary Nurse Student (Work Placement)
GreenCross Vets
10.2023 - 11.2025
Station Hand
Williams Cattle Company
2021 - 2022
Certificate IV Veterinary Nursing - Veterinary Nursing
Yallah Tafe
Certificate IV Fitness And Personal Training - Fitness And Personal Training
Shellharbour Tafe
Year 12
Illawarra Sports High