Victoria Doherty

As the Accounts Receivable Specialist, I manage full-cycle accounts receivable functions.

Key Responsibilities:

• Full responsibility and accountability for the Accounts Receivable aged trial balance (ATB).

• Management and monthly reporting on delinquent or slow-paying customers.

• Liaising with sales and customer service team around rebates, credit claims and payment terms issues.

• Reconciliations, including website and EFTPOS

• Cash flow forecasting and reporting of customer receipts.

• Emailing customer statements monthly or on request, and Invoice copies on request.

• Maintaining accurate data within the accounts receivable and general Ledger modules.

• Ad-hoc reporting and reconciliation.

• Managing incoming payments and accurately tracking them into the system to maintain precise accounting records.

• Communicating with customers to request payments and arrange payment plans.

• Collecting payments from customers and accurately recording them in the system.

• Customer account setup and maintenance,

Backup and accounting support:

• Accounts Payable processing of supplier invoices and payments

• Verify the accurate recording of transactions (the correct day, supplier ledger, customer ledger and general ledger).

• Support the finance team and other departments with information requests

Accomplished Schools Director skilled in securing new business engagements, nurturing client relationships, and driving revenue growth through strategic sales initiatives. Balancing a part-time role as Finance Officer, overseeing accounts receivables, and ensuring financial health within the organization.

Key Competencies:

School Sales:

• Spearhead the process of lead generation, leveraging various marketing strategies to attract new school contracts.
• Manage the full sales cycle from initial contact through to closing, including conducting tailored product demonstrations and detailed training sessions for clients.
• Build and maintain strong relationships with key decision-makers in schools, understanding their needs, and proposing solutions that enhance educational outcomes.
• Achieve, and often exceed, set sales targets through diligent planning, needs assessment, and persuasive selling techniques.

Finance & Accounts Management:

• As a Finance Officer, manage and oversee the organization's accounts receivables, ensuring timely collection and reporting.
• Work closely with the finance team to implement and refine financial strategies, optimising cash flow and financial operations.
• Monitor financial transactions, reconcile invoices and payments, and maintain accurate financial records.

Skills:

• Strong analytical skills, combined with a strategic mindset.
• Excellent communication and interpersonal skills, adept at building relationships with clients and team members.
• Proficient in CRM software and financial management systems.

This dual-role capacity highlights a unique blend of financial acumen and sales expertise, making a significant impact on both revenue growth and financial health of the organisation.

As the account and administration person, I was in charge of both the Accounts Receivable and Accounts Payable departments, reporting to the Office Manager.

Key Competencies:

Accounts receivable role:

• Reconciled daily cash receipts and applied payments to the appropriate accounts.
• Prepared monthly aging reports for review by management.
• Assisted in the month-end closing process, including account reconciliations, journal entries, and accruals.
• Investigated and resolved customer inquiries regarding billing issues or discrepancies.
• Developed and maintained relationships with customers to ensure timely payment of invoices.
• Issue invoices and distribute them electronically.
• Manage collections for C.O.D. customers and credit card payments.
• Analyzed customer accounts to identify and resolve discrepancies.
• Customer credit applications.
• Conducted credit checks on new customers before extending credit terms.

Accounts payable role:

• Monitored daily accounts payable activities and ensured compliance with established internal control procedures.
• Maintained accurate records of invoices, purchase orders, and other financial documents.
• Reviewed vendor invoices for accuracy and completeness prior to payment processing.
• Reconciled monthly statements from vendors and suppliers.
• Processed refunds for returned merchandise in a timely manner.
• Organized the return and processed the paperwork for products under warranty with suppliers.

Ad-hoc duties:

• Managing CRM databases.
• Executed an electronic record filing system to improve document organisation and management.
• Implemented departmental policies and projects to improve efficiency.