Hi, I’m
Victoria Elze
Mildura,VIC
Summary
Dynamic and results-driven professional with a proven track record at Arms Merchandising, excelling in visual merchandising and stock management. Recognized for enhancing customer engagement through effective product placement and pricing strategies. Reliable and friendly, I consistently achieve sales goals while ensuring optimal inventory levels and exceptional service delivery.
Overview
8
years of professional experience
Work History
Arms Merchandising
Merchandiser
11.2024 - Current
Job overview
- Collaborated with store teams to optimize product placement and enhance visual merchandising strategies.
- Analyzed sales data to identify trends, adjusting inventory displays to maximize customer engagement.
- Executed daily stock replenishment processes, ensuring timely availability of products on shelves.
- Assisted in planning promotional displays, contributing to increased brand visibility and customer interest.
- Maintained accurate records of merchandise inventory, supporting efficient stock management practices.
- Conducted regular audits of product displays for compliance with company guidelines and brand standards.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Inspected merchandise for quality and arranged proper display location on floor.
Big W
Service Desk Assistant
03.2023 - 04.2024
Job overview
- Provided first-level technical support to customers via phone and email, resolving inquiries efficiently.
- Assisted in troubleshooting hardware and software issues, ensuring timely resolution for users.
- Managed ticketing system, logging incidents and tracking progress to enhance service delivery.
- Collaborated with IT teams to escalate complex issues, improving overall response time for support requests.
Petracs Bakeey
Customer Service
02.2017 - 10.2022
Job overview
- Achieved individual sales goals and customer service goals.
- Delivered excellent customer service for repeat business and referrals.
- Exceeded sales goals by Number% utilizing exemplary customer service skills.
- Enhanced store reputation through exceptional customer service and friendly interactions.
Education
Renmark High School Renmark, SA
Yr11
10.1998
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
Timeline
Merchandiser
Arms Merchandising
11.2024 - Current
Service Desk Assistant
Big W
03.2023 - 04.2024
Customer Service
Petracs Bakeey
02.2017 - 10.2022
Renmark High School
Yr11
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